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C4C Usage of Templates

This is a step-by-step guide for Google Chrome

By Dominic Gossa
1
Open Analysis
Step #1: Open Analysis
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Click on "Reports"
Step #2: Click on "Reports"
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Click here
Step #3: Click here
4
Click on "Reports"
Step #4: Click on "Reports"
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Filter by Report Name: "Template"
Step #5: Filter by Report Name: "Template"
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Click on "Template Usage in Tickets"
Step #6: Click on "Template Usage in Tickets"
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Click on "Run Report"
Step #7: Click on "Run Report"
8
See Results
Step #8: See Results