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Genesys - How to adjust After Call Work on Queue Level

This is a step-by-step guide for Google Chrome

By Dominic Gossa
1
Click on "Admin"
Step #1: Click on "Admin"
2
Click on "Queues"
Step #2: Click on "Queues"
3
Click here
Step #3: Click here
4
Click on "V_CH_PROD"
Step #4: Click on "V_CH_PROD"
5
Click on "V_CH_PROD_Kampagnen_D"
Step #5: Click on "V_CH_PROD_Kampagnen_D"
6
Double-click here
Step #6: Double-click here
7
Double-click on "Seconds"
Step #7: Double-click on "Seconds"