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Rider Management.

By bhargav nelluri

Rider Management: This refers to handling everything related to delivery personnel (riders), including Onboarding Riders, Assigning Hubs etc.

Once signed in to FlipkartHL, navigate to the hamburger menu (☰) located at the top left corner of the screen. Click on "Setup," then go to "User" and select "Rider Management" to create a new rider. Click on "Add Rider" followed by "New Rider." Enter the rider’s name, specify the type of worker, mark them as active, and provide their personal phone number. Assign the rider to a hub by entering the hub code, then click on "Submit." After submission, the new rider will be created and linked to that hub.

Once logged into the Flipkart mobile application, the rider can check in, and the system will mark them as ready to accept orders. On the dispatch screen, the rider will appear as online, indicating they are active and available for deliveries.

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Once signed in, navigate to the hamburger menu (☰) located at the top left corner of the screen.
Step #1: Once signed in, navigate to the hamburger menu (☰) located at the top left corner of the screen.
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Click o setup.
Step #2: Click o setup.
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Click on user.
Step #3: Click on user.
4
Click on Rider Management for creating a new rider.
Step #4: Click on Rider Management for creating a new rider.
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Click on Add Rider.
Step #5: Click on Add Rider.
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Click on New Rider.
Step #6: Click on New Rider.
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give a name to the ride.
Step #7: give a name to the ride.
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give the type of the worker he is.
Step #8: give the type of the worker he is.
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tell he is active.
Step #9: tell he is active.
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give his personal phone number.
Step #10: give his personal phone number.
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here we have to give the code of the hub where we need to assign the rider.
Step #11: here we have to give the code of the hub where we need to assign the rider.
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Click on Submit.
Step #12: Click on Submit.

after submitting a new rider is created in that hub.and for him to work we need to create a scheduling and planning shifts in roster management.

for roster management check this document.

https://www.glitter.io/guides/53984923-f5e9-46d2-ad7f-5a58a8c1aac7

after completing the roster management then we can login the rider in his mobile.

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when we create a rider, the system will give his unique ID and password.
By using them we will login in the Flipkart mobile application.
Step #13: when we create a rider, the system will give his unique ID and password.By using them we will login in the Flipkart mobile application.
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then we will check in.
Step #14: then we will check in.
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by this the rider is ready for the order.
Step #15: by this the rider is ready for the order.
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here on the dispatch screen, we can see the rider is online.
Step #16: here on the dispatch screen, we can see the rider is online.

Rider Management.