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How to assign a new order to a rider.

This is a step-by-step guide to assign rider to a new order.

By Pranav Goli

we will see how to assign the order to a rider.

Purpose: To guide delivery staff or managers in assigning orders to riders using a dispatch system.

Overview

This step-by-step guide explains how to assign a new order to a rider in a dispatch management system. Follow these clear, simple steps to ensure orders are assigned efficiently and tracked until delivery is complete.

Steps to Assign an Order

  1. Access the Orders Menu

    • Open the main menu and click "Orders".

  2. Go to Dispatch Management

    • Select "Dispatch Management" from the options to manage order assignments.

  3. Open the Dispatch Tab

    • A new tab will appear, showing the dispatch interface.

  4. Choose a Store

    • Click the store selection field to pick the relevant location.

  5. Enter the Store Name

    • Type the store’s name and select it from the list to filter orders.

  6. View Available Orders

    • See the list of orders, such as order "UI052," displayed on the screen.

  7. Select an Order

    • Click the options button next to the order you want to assign (e.g., "UI052").

  8. Start Assignment

    • Choose "Assign" from the dropdown to begin assigning the order to a rider.

  9. Search for a Rider

    • In the new window, click "Search Rider" to find available riders.

  10. Pick a Rider

    • Select the rider’s name from the search results.

  11. Confirm the Assignment

    • Click "Submit" to finalize the rider assignment.

  12. Verify Assignment

    • Look for the "Rider Assigned" message to confirm the order is assigned.

  13. Track Delivery Completion

    • Once the rider delivers the order, it will automatically disappear from the Dashboard.

1
Click on menu select Orders option
Step #1: Click on menu select Orders option
2
Click on "Dispatch Management"
Step #2: Click on "Dispatch Management"
3
Dispatch Screen will open in a new tab like shown in here.
Step #3: Dispatch Screen will open in a new tab like shown in here.
4
Selects the store.
Step #4: Selects the store.
5
Type and Selects the store name
Step #5: Type and Selects the store name
6
See the list of Orders. In here "UI052" order displayed on the screen
Step #6: See the list of Orders. In here "UI052" order displayed on the screen
7
Click on options to assign the order to rider
Step #7: Click on options to assign the order to rider
8
Click on "Assign" to assign the order to rider
Step #8: Click on "Assign" to assign the order to rider
9
After click on Assign. A new Window appears Click on "Search Rider" there we can selects the rider
Step #9: After click on Assign. A new Window appears Click on "Search Rider" there we can selects the rider
10
Select the rider
Step #10: Select the rider
11
After selecting the rider. Click on "Submit"
Step #11: After selecting the rider. Click on "Submit"
12
You can see "Rider Assigned" message is appears means the order is successfully assigned to rider
Step #12: You can see "Rider Assigned" message is appears means the order is successfully assigned to rider
13
After rider completes the delivery successfully the order will removed from the Dashboard
Step #13: After rider completes the delivery successfully the order will removed from the Dashboard

How to assign a new order to a rider.