Using Attachments TAB in C4C

Using Attachments TAB in C4C

This is a step-by-step guide for using the attachment links uploaded for GBI customer segmentation

January 6, 2025 By Andrei Arghirescu

1

Go to Accounts - SAP Cloud for Customer

Step #2: Click on "Accounts" — Click on "Accounts"

Step #3: Click on "Accounts" — Click on "Accounts"

Step #4: Click on "filter arrow" — Click on "filter arrow"

Step #5: Make sure you see all or relevant selection — Make sure you see all or relevant selection

Step #6: Click on "Name" to search for a customer — Click on "Name" to search for a customer

Step #7: Click on the customer account (in this example "82617 Limited") — Click on the customer account (in this example "82617 Limited")

Step #8: Click here — Click here

Step #9: Navigate and Click on "Attachments" tab — Navigate and Click on "Attachments" tab

Step #10: Click on "Installer Activation Survey" — Click on "Installer Activation Survey"

Step #11: You will be directed to the survey form — You will be directed to the survey form

Step #12: In case the customer already responded the survey, you will be presented a pop up message — In case the customer already responded the survey, you will be presented a pop up message

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