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Updating the rider information using Excel file

This is a step-by-step guide for Google Chrome, Windows Explorer, Microsoft Office Click-to-Run Client, and Microsoft Excel

By Pranav Goli

This guide walks you through the process of updating rider statuses (e.g., activating a deactivated rider) in the Rider Management System using a web interface and file uploads. Follow these steps to ensure your rider data is current. Screenshots accompany each step for clarity.

Detailed Examination of Guide Content

The guide's steps, as extracted from the content, are summarized in the below for clarity:

1. Open menu, click on Setup

2. Click on "Rider Management"

3. Click on "Update Rider"

4. Click on "Show Deactivated Riders"

5. Click on Right mark "✓" to activate rider from inactive state

- Note: Error message appears if upstream worker code is missing

6. Click on "Update Rider"

7. Click on "Upload Excel For Update"

8. Click on "Download a sample file"

9. Click here (unspecified action)

10. Open the downloaded file

11. Click on "Download"

12. Click on download option from the Actions column

13. Open the file

14. Double-click on "RiderDataDump_10-03-2025 10_16_11_ax41"

15. Select and copy required rider data

16. Replace dummy data with rider's data to update

17. Give the Upstream worker code

- Note: Upstream worker code is given

18. Click on "Update Rider"

19. Click on "Upload Excel For Update"

20. Click on "Or browse to choose file"

21. Double-click here (unspecified location)

22. Click on "Upload"

23. Success message appears after updating information

24. Click on "Update Rider"

25. Click on "Show Active Riders"

26. Verify "pranav3" is updated to active from inactive state

the Hub Manager can update the rider information using excel file. Here the step by step guide to update the rider information using excel file.

After login as Hub Manager

1
Open menu Click on Setup
Step #1: Open menu Click on Setup
2
Click on "Rider Management"
Step #2: Click on "Rider Management"

We can't update the rider status from deactivation state to active state without upstream worker code

3
Click on "Update Rider"
Step #3: Click on "Update Rider"
4
Click on "Show Deactivated Riders"
Step #4: Click on "Show Deactivated Riders"
5
Click on Right mark to perform an action which makes the rider to active from inactive state "✓"
Step #5: Click on Right mark to perform an action which makes the rider to active from inactive state "✓"
6
We can see here we got an error message.
Step #6: We can see here we got an error message.
7
Click on "Update Rider"
Step #7: Click on "Update Rider"
8
Click on "Upload Excel For Update".
Step #8: Click on "Upload Excel For Update".
9
Click on "Download a sample file".
Step #9: Click on "Download a sample file".
10
open the downloaded file.
Step #10: open the downloaded file.
11
Open the downloaded file in file explorer.
Step #11: Open the downloaded file in file explorer.
12
Click on "Download"
Step #12: Click on "Download"
13
Click on download option from the Actions column
Step #13: Click on download option from the Actions column
14
Open the file
Step #14: Open the file
15
Double-click on "RiderDataDump_10-03-2025 10_16_11_ax41"
Step #15: Double-click on "RiderDataDump_10-03-2025 10_16_11_ax41"
16
select the required rider data and copy it
Step #16: select the required rider data and copy it
17
Replace the dummy data with rider's data to update
Step #17: Replace the dummy data with rider's data to update
18
Give the Upstream worker code
Step #18: Give the Upstream worker code
19
Here the Upstream worker code is given.
Step #19: Here the Upstream worker code is given.

Upload the csv file

20
Click on "Update Rider"
Step #20: Click on "Update Rider"
21
Click on "Upload Excel file For Update"
Step #21: Click on "Upload Excel file For Update"
22
Click on "Or browse to choose file"
Step #22: Click on "Or browse to choose file"
23
Double-click here
Step #23: Double-click here
24
Click on "Upload" to upload the file
Step #24: Click on "Upload" to upload the file
25
After successfully updating the information we get this message
Step #25: After successfully updating the information we get this message
26
Click on Right mark to make the rider active
Step #26: Click on Right mark to make the rider active

verifying the rider updated to active state or not

27
Click on "Update Rider"
Step #27: Click on "Update Rider"
28
Click on "Show Active Riders"
Step #28: Click on "Show Active Riders"
29
You can see here "pranav3" is updated become active from deactivation state
Step #29: You can see here "pranav3" is updated become active from deactivation state

If user have Upstream workers code. Refer to this Document

Updating the rider information using Excel file