How to Add a User with App-Only Access in GV-Cloud

Learn how to create a new user with app-only operator privileges in GeoVision GV-Cloud, assign 24/7 door access rules, and manage monitoring permissions.

June 12, 2026 By Tanner Nack

This guide explains how to add a new user and grant them app-only operator privileges in GeoVision GV-Cloud. Completing this process allows you to provide limited remote access to specific individuals so they can operate doors without accessing broader administrative settings.

This guide is intended for system administrators and security managers who manage user access in GeoVision GV-Cloud. It is useful when onboarding new personnel who require remote access to specific building entrances via the app.

Create a New User

Step #1: Click Operator Privileges in the left-hand menu. — Click **Operator Privileges** in the left-hand menu.

Step #2: Click the + (Add Operator) icon to begin. — Click the + (Add Operator) icon to begin.

Step #3: Click Create User from the account management interface. — Click **Create User** from the account management interface.

Step #4: Click the Name field to enter the user's name. — Click the **Name** field to enter the user's name.

Type the user's email address into the form.

Step #6: Click Send to dispatch a verification link to the user's email. — Click **Send** to dispatch a verification link to the user's email.

The user must open the email and verify their account before you can configure their specific access privileges.

Assign Operator Privileges

Step #7: Click on Operator Privileges in the main navigation. — Click on **Operator Privileges** in the main navigation.

Step #8: Select the user's email address from the list. — Select the user's email address from the list.

Step #9: Click ‣ 24/7 to expand the access rule settings for the relevant region. — Click **‣ 24/7** to expand the access rule settings for the relevant region.

Step #10: Check the Execute box for the backdoor intercom so the user can unlock the door via the app. — Check the **Execute** box for the backdoor intercom so the user can unlock the door via the app.

Step #11: Click to save your updated settings. — Click to save your updated settings.

Step #12: Click Close on the successful save confirmation. — Click **Close** on the successful save confirmation.

Using the App-Only Account

When logged in as an app-only operator, administrative options are restricted.

Step #13: Click on Operator Privileges to observe access restrictions. — Click on **Operator Privileges** to observe access restrictions.

Notice that users with restricted privileges cannot edit operator privileges or access rules.

Step #14: Click Monitoring in the navigation sidebar. — Click **Monitoring** in the navigation sidebar.

Step #15: Click the More icon on the desired door panel, such as the Back Door Entry. — Click the **More** icon on the desired door panel, such as the Back Door Entry.

Step #16: Click on Operation to open the door controls. — Click on **Operation** to open the door controls.

Step #17: Select an operation, such as Release Door Operation, to manage the door's physical state. — Select an operation, such as **Release Door Operation**, to manage the door's physical state.

Door Operation Options

When operating a door from the monitoring interface, you will see several options depending on the system's setup.

Operation Mode	Description
Unlock	Standard unlock operation that allows entry for a set period.
Force Unlock	Overrides schedules to keep the door unlocked indefinitely.
Force Lock	Overrides schedules to keep the door locked, preventing all normal access.
Release Door Operation	Clears any forced states and returns the door to its scheduled operation.

Q: Can an app-only user modify their own operator privileges or access rules?

A: No, an app-only user does not have permission to edit their operator privileges, access rules, or alert configurations. They only have the ability to execute door operations based on the rules assigned to them.

Q: What happens when you add a new operator?

A: An email with a verification link is sent to the address provided. The user must click the link to verify their account before they can log in.

Term	Definition
Operator Privileges	A set of permissions defining what an individual user can view or execute within the system.
Execute Permission	A specific access right that allows a user to perform an action, such as unlocking or locking a door.
Release Door Operation	A command that returns a previously forced door state back to its normal schedule or access rules.