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Analytics - Viewing of Analytics of Completed Courses in the Membership-Client Portal

Learn how to track course progress, export assessment results, view member engagement, and monitor revenue in the GoHighLevel membership portal.

By Mary-Jane Marcos

This guide explains how to access and review analytics within the membership client portal. By reviewing these metrics, you can track student progress, evaluate quiz performance, and monitor course revenue to ensure your educational content is effective.

This process is essential for agency owners, course creators, and administrators managing e-learning products. It should be used during routine audits of student engagement and sales performance.

Accessing the Analytics Dashboard

1
Click the Switch Account dropdown in the upper-left corner and select the target sub-account.
Step #1: Click the Switch Account dropdown in the upper-left corner and select the target sub-account.
2
Click Memberships in the left-hand navigation sidebar.
Step #2: Click Memberships in the left-hand navigation sidebar.
3
Open the Courses dropdown menu and select Analytics to view the main dashboard.
Step #3: Open the Courses dropdown menu and select Analytics to view the main dashboard.

Understanding the Analytics Modules

The main dashboard provides four distinct areas of insight into your membership performance. Choose the module that aligns with the data you need to review:

Analytics Module

What it tracks

When to use it

Course Progress

Completion percentage, start date, last login, and login count per student.

To monitor individual student advancement through a specific course.

Assessments

Quiz results, pass/fail status, and individual scores.

To review student comprehension and export quiz data for external reporting.

Members Analytics

Total courses accessed and overall login history per member.

To evaluate high-level engagement across your entire membership portal.

Revenue Analytics

Financial income generated by paid course offerings.

To track sales and measure the financial success of your paid products.

Viewing Course Progress

4
Click View on the Course Progress card.
Step #4: Click View on the Course Progress card.
5
Select the specific course you want to review to see a breakdown of enrolled clients, their completion percentages, and login activity.
Step #5: Select the specific course you want to review to see a breakdown of enrolled clients, their completion percentages, and login activity.
6
When finished, click Analytics from the top dropdown menu to return to the main dashboard.
Step #6: When finished, click Analytics from the top dropdown menu to return to the main dashboard.

Reviewing and Exporting Assessments

7
Click View on the Assessments card to open the quiz overview.
Step #7: Click View on the Assessments card to open the quiz overview.
8
Click the View icon under the Actions column to inspect an individual student's quiz responses.
Step #8: Click the View icon under the Actions column to inspect an individual student's quiz responses.
9
To download all assessment data, click Export in the top right corner and approve any browser prompts to save the file as a CSV.
Step #9: To download all assessment data, click Export in the top right corner and approve any browser prompts to save the file as a CSV.
10
Click the < Analytics back button to return to the main dashboard.
Step #10: Click the < Analytics back button to return to the main dashboard.

Checking Member Activity and Revenue

11
Click View on the Members Analytics card to track the total number of courses each individual has accessed.
Step #11: Click View on the Members Analytics card to track the total number of courses each individual has accessed.
12
Return to the dashboard and click View on the Revenue Analytics card to view income reports.
Step #12: Return to the dashboard and click View on the Revenue Analytics card to view income reports.

FAQ

Q: Why is my Revenue Analytics dashboard showing "No data found"?

A: Revenue Analytics only tracks income from paid course purchases. If all your courses are offered for free, this section will remain empty as no financial transactions have occurred.

Glossary

Term

Definition

Sub-account

A distinct workspace within the platform used to manage a specific client, location, or business entity independently.

Client Portal

The front-end interface where members log in to access all their enrolled courses, communities, and content.

Assessment

A quiz or test embedded within a course module used to evaluate a student's understanding of the material.