How to Book Appointments in the RiteCare Slot Availability App

Learn how to set up your account, filter schedules by location and specialty, and book patient appointments using the new RiteCare scheduling tool.

By Carmin Myburgh

This guide explains how to transition from using Google Sheets to the new scheduling application. By following these steps, you will learn how to create your account, view slot availability, and successfully book patient appointments.

This workflow is intended for scheduling staff and administrative teams responsible for managing patient bookings. You will use this tool daily to verify technician availability and secure appointment slots.

Create an Account

1
Click the Create Account tab.
Step #1: Click the Create Account tab.
2
Type your work email address into the Email field.
3
Enter a password that is exactly twelve characters long.
4
Type the same password in the Confirm Password field.
5
Click Create Account.
Step #5: Click Create Account.

Filter the Schedule

6
Select the relevant location from the top menu to view its slot availability.
Step #6: Select the relevant location from the top menu to view its slot availability.

Location Filter

Description

Boro Park / Flatbush

The default location view.

Crown Heights

Filters the board for Crown Heights appointments.

Deal

Filters the board for Deal appointments.

Jersey City

Filters the board for Jersey City appointments.

Linden

Filters the board for Linden appointments.

Monroe

Filters the board for Monroe appointments.

Monsey

Filters the board for Monsey appointments.

New Jersey

Filters the board for broader New Jersey appointments.

7
Click the date picker arrows to view slots for a future date.
Step #7: Click the date picker arrows to view slots for a future date.
8
Select a specialty to filter the available appointments by visit type.
Step #8: Select a specialty to filter the available appointments by visit type.

Specialty Filter

Description

Care Management

Filters the schedule for care management visits.

Dermatology

Filters the schedule for standard dermatology visits.

Derm Direct

Filters the schedule for direct dermatology visits.

Women's Health

Filters the schedule for women's health visits.

Book an Appointment

9
Click Book next to the desired time slot.
Step #9: Click Book next to the desired time slot.
10
Enter the patient's last name in the provided field.
11
Add any relevant information in the Notes field.
Step #11: Add any relevant information in the Notes field.

Q: What are the password requirements?

A: Your password must be exactly twelve characters long to successfully create an account.

Q: Do I need to manually coordinate technician genders?

A: No. The new system automatically tracks and displays the remaining slots with male and female technician availability already accounted for.

Q: Can I book an appointment for a future date?

A: Yes. Use the date picker arrows at the top of the schedule to advance the date and view future availability.