Quality Check Failure
A quality check failure occurs when a product does not meet predefined standards during inspection. This can be due to defects, incorrect specifications, or damage. In such cases, the item is flagged, and necessary corrective actions are taken, such as reprocessing, replacement, or rejection.
By Akash R
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Retrieve the hub name, customer details, address, collected amount, and item list.
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Item Inspection & Availability Check "Quality Check Passed
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"Quality Check Failed
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The quality check was partially successful. While the product was available in the box, it did not meet all necessary working and condition standards, resulting in a QC failure.
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Order Undelivered - Refund Processed
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Delivery Failed - QC Consent Issue
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The screen indicates that the user is ineligible for order allocation due to a pending reconciliation from their last order.
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This order was not delivered because it failed the Quality Check (QC) Consent process, meaning the customer or system flagged an issue during verification. The rider must reconcile the order before proceeding further, which may involve returning the product, updating the system, or resolving the QC failure issue.
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"Awaiting Order Assignment"
Order quality check failure occurs when an item does not meet the required quality standards during verification. This can happen due to issues like QC consent failure or OTP verification failure, leading to order rejection or undelivered status. Such failures may require reconciliation before further processing.