C4C UAT - Tickets from other Regions

After changing the "Service and Support Team" to France and changing the customer, can the ticket still be found in the search. The steps for reproducing are shown below

12 Feb 2025 By Julia Hamann

Step #1: Click on "BES - 000043417" — Click on "BES - 000043417"

Step #2: Click on "* Service and Support Team" — Click on "* Service and Support Team"

3

Type "V-F"

Step #4: Click on "V - F - NORD EST" — Click on "V - F - NORD EST"

Step #5: Click on "Herz GmbH Alles für das Dach" — Click on "Herz GmbH Alles für das Dach"

6

Type "13760194 + Enter"

Step #7: Click here and delete the contact person — Click here and delete the contact person

Step #8: Click on "Save" — Click on "Save"

Step #9: Click here — Click here

Step #10: Click on "Search" — Click on "Search"

Step #11: Drag here — Drag here

Step #12: Click here — Click here

Step #13: Click on "BES - 000043417" — Click on "BES - 000043417"