Adding User Access in FluidPay

Step by Step Instructions to add Merchant Level User Access in FluidPay

August 8, 2025 By Card Processing

In this guide, we'll learn how to create user IDs in FluidPay.

Let's get started

Step #1: Click on "Merchants" — Click on "Merchants"

Step #2: Click here — Click here

Step #3: Search Store Name — Search Store Name

Step #4: Click on the pencil Icon — Click on the pencil Icon

Step #5: Click on "Users" — Click on "Users"

Step #6: Click on "•••" — Click on "•••"

Step #7: Click on "Request Login" — Click on "Request Login"

Step #8: Click on "Remind Me Later" — Click on "Remind Me Later"

Step #9: Click Manage — Click Manage

Step #10: Click Users — Click Users

Step #11: Click "Create New User" — Click "Create New User"

Step #12: Click Enter Username-For PH Stores Use Format First Initial-Last name - 3 Digit Store Number - Example- BSmith001 — Click Enter Username-For PH Stores Use Format First Initial-Last name - 3 Digit Store Number - Example- BSmith001

Step #13: Click on Email — Click on Email

Step #14: Click on "Create User" — Click on "Create User"