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How Non - OBD works.

In this guide we will see step - by - step process how Non - OBD works

By Pranav Goli

Introduction

This guide walks you through the Non-Open Box Delivery (Non-OBD) process. It’s designed for riders tasked with picking up products from a storage location and delivering them to customers. You’ll learn how to accept an order, retrieve the product, deliver it, process payment, document the handover, and return to the store—all in a straightforward flow. Whether you’re new to the system or need a refresher, this explanation keeps it simple and clear.


Starting the Process

First check into the shipsy rider app. Rider can only check in according to shift timings outside the check in Rider cannot get the orders.

When an order pops up—say, "Order U1055"—your first move is to accept it. Find the ACCEPT button and slide the arrow from left to right to lock it in. After that, tap the order number to peek at the details: what you’re picking up, where it’s stored, and where it’s headed. Once you’ve got the gist, slide the Picking Up Started button to signal you’re off to collect the product.


Collecting the Product

At the storage spot, you’ll need to log the pickup location. Hit SCAN to scan the storage area, then add it to the system by selecting Add. With the location recorded, move forward in the app. After grabbing the product from storage, slide the PICKUP COMPLETED button to mark it as in your hands—ready for delivery.


Heading to the Customer

Now, take the product to the customer’s location. When you get there, slide the REACHED GATE button to update your status. Before handing anything over, slide PROCEED TO DELIVERY to prep for the drop-off. You’ll then see a screen to verify the product quantity—double-check it matches what’s expected. If it’s good, select YES, PROCEED to lock it in. Heads-up: you can’t tweak the quantity after this, so be sure it’s right.


Processing Payment

Next up is payment. The app will ask you to pick a method—either Scan & Pay (for digital transactions) or Pay By CASH (for hard currency). Choose one, then hit CONTINUE to move forward. Once the customer pays, tap COLLECT to log the transaction and keep things rolling.


Documenting the Handover

Before the product leaves your hands, you need proof of delivery. Take a quick photo of the product using the capture option in the app, then accept the picture to save it. This step’s mandatory, so don’t skip it. With the photo done, move to the next screen and slide the Delivered button once the customer has the goods.


Helpful Notes

  • Stuck Somewhere? If a button’s missing or unresponsive, backtrack—did you scan the location, confirm the quantity, or save the photo?

  • Photo Reminder: The picture is required before delivery; it’s your proof if questions come up later.


Conclusion

The Non-OBD process is all about moving a product from storage to a customer smoothly. You accept the order, pick it up, deliver it, handle payment, snap a photo, and head back—all through a few taps and slides in the Glitter AI app. Once you’re comfortable with the flow, it’s a breeze. After finishing, check the order status in the app to confirm it’s marked complete, and you’re good to go.

1
Slide the arrow from left to right on ACCEPT button to accept the order
Step #1: Slide the arrow from left to right on ACCEPT button to accept the order
2
Click on "Order U1055" to view order details
Step #2: Click on "Order U1055" to view order details
3
Slide the arrow on Picking Up Started button
Step #3: Slide the arrow on Picking Up Started  button
4
Click on "SCAN" to scan the storage location
Step #4: Click on "SCAN" to scan the storage location
5
Scan the location. Click on "Add" to add the storage location
Step #5: Scan the location. Click on "Add" to add the storage location
6
Click on "NEXT" after adding the location
Step #6: Click on "NEXT" after adding the location
7
Slide on PICKUP COMPLETED after receiving the product from the storage location
Step #7: Slide on PICKUP COMPLETED after receiving the product from the storage location
8
Slide on REACHED GATE rider reaches the customer place
Step #8: Slide on REACHED GATE rider reaches the customer place
9
Slide on PROCEED TO DELIVERY before the delivering the product to the customer
Step #9: Slide on PROCEED TO DELIVERY before the delivering the product to the customer
10
Check product quantity after click on next
Step #10: Check product quantity after click on next
11
Click on "YES,PROCEED"
Step #11: Click on "YES,PROCEED"
12
Click on next on below to start the payment procedure
Step #12: Click on next on below to start the payment procedure
13
Select one of the payment method given below. Either using "Scan & Pay" or "Pay By CASH"
Step #13: Select one of the payment method given below. Either using "Scan & Pay" or "Pay By CASH"
14
After selecting the payment procedure. Click on "CONTINUE" to proceed further.
Step #14: After selecting the payment procedure. Click on "CONTINUE" to proceed further.
15
Click on COLLECT
Step #15: Click on COLLECT
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Click on NEXT to proceed further
Step #16: Click on NEXT to proceed further
17
Before handover the product to the customer take the picture of the product.
Step #17: Before handover the product to the customer take the picture of the product.
18
Click here to capture the picture
Step #18: Click here to capture the picture
19
Click here to accept the picture
Step #19: Click here to accept the picture
20
Click on "NEXT" after capturing the picture.
Step #20: Click on "NEXT" after capturing the picture.
21
Slide the arrow on Delivered button after delivering the product to the customer
Step #21: Slide the arrow on Delivered button after delivering the product to the customer
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After delivering the product to the customer the rider receives money for delivering the product
Step #22: After delivering the product to the customer the rider receives money for delivering the product
23
Slide the arrow on BACK TO STORE button after delivering the product to the customer successfully.
Step #23: Slide the arrow on BACK TO STORE button after delivering the product to the customer successfully.
24
after completes the order
Step #24: after completes the order

How Non - OBD works.