
How to Access Conversation Logs Based on an Escalation Inquiry
Learn how to access conversation logs for escalation inquiries by following these steps.
By Ola Souzgina
In this guide, we'll walk through how to access conversation logs based on an escalation inquiry.
This process will help you understand the context behind escalated messages, offering clarity on specific issues.
We'll cover steps like reviewing the escalation tab, selecting the reporting tool, and filtering by phone number to gather the necessary information.
Let's get started! 🚀 🙌
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Example: "GROSVENOR PARK TOWNHOUSE CONDOMINIUM ABARIS."

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