How to Access Temporary Uploads Folder for Glitter AI Desktop App on a Mac
Learn how to locate and access the temporary uploads folder to find an audio file recorded with the Glitter AI Mac desktop app. Follow our step-by-step guide.
In this guide, we'll learn how to access the temporary uploads folder to locate an audio file recorded with the Glitter AI desktop app.
his process involves using Finder on your Mac and Google Chrome to find the necessary guide ID. By following these steps, you can retrieve your audio file and send it to customer support if the upload failed.
Let's get started
Here's a quick guide on accessing the temporary uploads folder to locate an audio file recorded with the Glitter AI desktop app. First, open Finder. Click on Finder from the dock.
Next we'll navigate to the temp folder containing our guide's audio recording:
Next, type in the following and press Enter.
Make sure to include the ~/ at the beginning.
And now we need to find out Guide ID.
Finding your Guide ID:
To find your guide ID, open your web browser, such as Google Chrome, and find your guide in your private library or your team library (if you've shared it with your team):
Next, we'll see in our URL "glitter.io/share/...".
What appears after the first part of the URL is our guide ID.
Copy that, and then in Finder, search for that specific guide ID and double-click.
You can send this file to customer support. We will gladly attach it to your guide if the upload failed.