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How to Add a Member to the End-of-Day Report: Step-by-Step Guide

Learn how to add a member to the end-of-day report with this easy step-by-step guide. Includes instructions for data entry, call forms, future plan status, and more.

By Luis Cabrera

In this guide, we'll learn how to add a member to the end of day report. You will see how to enter the member's name, select call details, and record important information such as call type, number of calls, and call outcomes.

We will also cover how to add comments and save the entry for accurate reporting.

Let's get started

Let's learn how to add a member to the end-of-day report. This is your main screen. In data entry, add a member's name.

1
Click 'Member Name' on the data entry Box
Step #1: Click 'Member Name' on the data entry Box

Let's add Louis. The MBI is the number we will use for this example. Then select the call form: inbound or outbound. Enter the number of calls, usually three. Specify the reason for the calls and indicate if the future plan is pending, not pending, or active. Pending active conversations do not create AORs.

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Type "The members name and MBI"
3
Click here
Step #3: Click here

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Click on "Outbound"
Step #4: Click on "Outbound"
5
Click here
Step #5: Click here
6
Click on "3"
Step #6: Click on "3"
7
Click on "FPP"
Step #7: Click on "FPP"

Select "Future Plan Pending."

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Click here
Step #8: Click here

If the member answered or did not answer the phone, note whether the member is switching, not switching, has another issue, if it is a transfer call, or if it is a call about scheduling.

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Click on "No"
Step #9: Click on "No"
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Drag "No"
Step #10: Drag "No"
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Click on "Add any additional notes here"
Step #11: Click on "Add any additional notes here"

Next, we will add a comment. Example. Save the call and record the time it was made.

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Type "Example"
13
Click on "Save Call"
Step #13: Click on "Save Call"

And that will be it.

How to Add a Member to the End-of-Day Report: Step-by-Step Guide