How to Change Printers in Toast for Prep Stations and Takeout Orders

Learn how to efficiently change the prep station and takeout receipt printers in your Toast backend, ensuring smooth operations for your restaurant.

11 Feb 2025 By Brandon White

In this guide, we'll learn how to update printer settings in the Toast backend for both the prep station and takeout online ordering. This process involves adjusting printer configurations based on the time of day and day of the week. We'll cover how to navigate to the appropriate sections in the Toast backend, make the necessary changes, and ensure that the settings are saved and published. This routine adjustment is crucial for maintaining efficient kitchen and takeout operations.

Let's get started

First, log into your Toast backend. You'll need to do two things: change the prep station printer and the takeout online ordering receipt printer. Let's start by changing the prep station printer.

Scroll to Kitchen, then go down to Prep Stations, located below Kitchen Stations.

Step #1: Click on "Kitchen" — Click on "Kitchen"

Step #2: Click on "Prep stations" — Click on "Prep stations"

Depending on the time of day we'll need to change the 'Ticket Printer' for Express Expo and Express Hot.

For Monday Thru Thursday from Open till' 4PM we'll need to set Express Hot to Back Expo Printer and Express Expo to Front Expo Printer. From 4PM till' close and all day Friday, Saturday, Sunday we'll want to set Express Expo to Express Expo and Express Hot to Express Hot.

Step #4: Click on "Save" — Click on "Save"

Step #5: Click on "Publish Now" — Click on "Publish Now"

Next, we need to change the takeout receipt printer for online ordering. We'll head over to Takeout and Delivery.

Step #6: Click on "Takeout & delivery" — Click on "Takeout & delivery"

Next, click on Availability.

Step #7: Click on "Availability" — Click on "Availability"

Next, click on "Takeout and Delivery."

Step #8: Click on "Takeout / delivery" — Click on "Takeout / delivery"

Scroll down to the bottom where it says "Takeout Delivery Printer." Depending on the time of day we'll need to change this printer. Like the above, if its' Open till' 4pm it'll need to be Merchandise Counter Printer, otherwise it's Express Receipt Printer.

Step #10: Click on "Save" — Click on "Save"

We will save it and then publish.

Step #11: Click on "Publish Now" — Click on "Publish Now"

And that's it. Depending on the time of day, this will be changed twice daily. It will be updated in the morning or at night by a closing manager and again at 4 p.m. On Friday, Saturday, and Sunday, everything can be set to how it was before.