How to Download a Report from Analytics

In this guide, we'll learn how to download a report from analytics. When you need specific data, downloading a report can provide valuable insights. Let's explore the steps to effortlessly obtain the information you require.

Accessing Reports in Analytics

To begin, navigate to the analytics section of your platform. Look for the reports tab to access the data you need.

Selecting Report Parameters

Once in the reports section, you'll encounter various options. Choose the appropriate property or ticket status based on your analysis requirements.

Setting Date Filters

To refine your report further, set up date filters. Specify the timeframe you wish to analyze, such as the month of April or a specific date range like December last year.

Downloading the Report

After configuring your parameters, proceed to download the report. By selecting the download option, you'll receive a comprehensive CSV file containing the desired information.

Let's get started.

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That's it for your day-to-day observation. Now, let's explain how to download a report. To do this, go to analytics, click on reports, and select the first option. When you click on the button, you will see multiple download options.

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You can select the property "Right." You can choose the type of ticket you want or the ticket status. For example, if you only want to know how many tickets were resolved in April, select the ticket status and set up a date filter for April. Let's say we do this for December last year. Select December 31st, download, and you will receive a CSV with all the necessary information.

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Thank you