How to Extract Bounces from Mailings in Newsletter2Go (Sendinblue)
Learn step-by-step how to extract and analyze bounces from your mailings in Newsletter2Go, also known as Sendinblue. This guide covers everything from selecting the correct directory to filtering soft and hard bounces.
In this guide, we'll learn how to extract bounces from mailings using the application Sendinblue. Understanding how to identify and separate soft bounces from hard bounces is crucial for maintaining a healthy email list and improving your email campaign performance. We will go through the steps to export the bounce data, open it in Excel, and filter the results to distinguish between soft and hard bounces.
Let's get started
Hello, today we will learn how to extract bounces from mailings in our application, Newsletter2Go, also known as Sendinblue. First, click on this button and choose the correct directory.
In this case, it is Ongard. Click on Ongard.
You confirm that you want to change the directory.
After that, click on "Mailings" and choose the mailing you want to analyze.
In this case, it is Belfi Mailing, Passaferhandeln, Advanced.
Click on Activities, choose Bouncer, select Action, and export as a CSV file.
After a short while, you should see a red dot within the bell icon. Click on it, then click on "Download" to get your Excel file.
Open it, then choose the Data tab and select Text and Spaces. Ensure that Separated is chosen and that the comma value is set. Click Continue, then click Done. Now you have the mailing in the correct format. Here you have all bounces. It is important to filter the soft bounces from the hard bounces. For the soft bounces, click 0 and filter by 0. You will see all the people who are soft bounces.
If you choose to show only the hard bounces, select 1, and you will see all hard bounces.