modules of shipsy application in mobile.
When accessing the Shipsy application, users—particularly delivery riders—are redirected to the Flipkart Rider Application, which is designed specifically to streamline and manage the day-to-day operations of delivery personnel. To enter the system, riders use a login credential provided by the company, which includes an employee ID and password. Once logged in, riders gain access to a range of modules, each designed to facilitate a specific aspect of their work.
One of the key modules is the Shifts module. This allows riders to view and manage their working hours. Shifts are divided into two categories: Planned Shifts, which are scheduled in advance to ensure proper delivery coverage, and Adhoc Shifts, which are assigned on a short notice to meet unexpected delivery surges or cover for unavailable riders. This system allows for both structured scheduling and flexible resource allocation.
The Order History module provides a detailed log of all past orders handled by the rider. It includes information such as order IDs, dates, delivery statuses, and payment confirmations. This helps riders track their past deliveries and supports the company in auditing and quality control. Linked closely with this is the Profile module, which stores the rider’s personal information, such as their name, contact details, assigned hub, and more.
The Login History module is crucial for security and accountability. It tracks when and from where a rider logs into the app, helping detect any unauthorized access or anomalies in activity. This protects both the rider and the company from misuse.
In the Finance section, riders can view detailed summaries of their earnings, including completed deliveries and incentives. This ties into COD (Cash on Delivery) Settlement, where the rider reconciles the cash collected from customers with the orders recorded in the system. It ensures transparency and accuracy in handling physical payments.
Complementing this is the Transaction History module, which logs all types of financial movements related to the rider—payments, refunds, bonuses, and adjustments. For each delivery, an Invoice is generated, and riders can access and download these for verification or personal records. This is especially useful for tax filing or dispute resolution.
The Sync Status module indicates whether the rider’s app is properly connected and synced with the central Flipkart database. If syncing fails due to network issues or glitches, riders may miss important updates, so this feature helps them stay in check. Alongside this, the Notification module serves as a real-time alert center, informing riders about new orders, shift changes, payouts, and system updates.
If riders face any issues—technical or operational—they can go to the Support module. It allows them to raise tickets, contact customer support, or refer to FAQs. This ensures quick problem resolution and uninterrupted workflow.
Finally, the Logout option enables riders to securely exit their session, protecting their account from unauthorized access. Proper logout also ensures that the system updates the rider’s status and availability correctly.
Overall, the Flipkart Rider App provides a comprehensive, user-friendly platform to manage deliveries, track earnings, handle issues, and ensure efficient day-to-day functioning for field riders.
This is essential for verifying deliveries, facilitating cash-on-delivery settlements, and maintaining accurate financial records. Riders can typically find the invoice option within the order details section of the app.
