How to Manage Users in the ABOBweb Admin Panel

Learn how to add new members, assign proper roles, and reset user passwords in the https://members.abandofbrothers.org.uk/wp-admin/ administration portal.

June 30, 2026 By Mike Crofton-Atkins

This guide explains how to add new members and reset existing users' passwords within the ABOBweb WordPress admin panel. Completing this ensures members receive the correct access levels to the ABOBweb.

This process applies to WordPress users (Members) with administrator permissions responsible for managing member access. It is used during onboarding for new volunteer mentors or when assisting existing users who are locked out of their accounts.

Access the WordPress administration panel by navigating to members.abandbrothers.org.uk/wp-admin/ or using ya saved browser bookmark to the page.

Add a New User

Step #1: Click Users in the left navigation menu. — Click **Users** in the left navigation menu.

Step #2: Click Add User to open the new user form. — Click **Add User** to open the new user form.

Step #3: Enter the username. Format this as the user's first and last name (no spaces, capitalising the first letter of each (e.g., JohnDoe). — Enter the username. Format this as the user's first and last name (no spaces, capitalising the first letter of each (e.g., JohnDoe).

Step #4: Enter the user's email address. — Enter the user's email address.

Leave the website field blank. It is not used.

Step #5: Allow the system to generate a secure password, or optionally shorten it to make it more manageable for users who are less tech-savvy. — Allow the system to generate a secure password, or optionally shorten it to make it more manageable for users who are less tech-savvy.

Step #6: Select the Subscriber checkbox under User Roles. (This is selected by default.) — Select the **Subscriber** checkbox under User Roles. (This is selected by default.)

Most members and mentors should be assigned the Subscriber role, which grants them access to everything except "need-to-know" information at the Coordinator or Weekend Leader level, such as DBS Status, Weekend Coordination processes, and Leader pack data.

Click Add User at the bottom of the screen to create the user.

Reset a User's Password

Step #7: Click Users in the left navigation menu. — Click **Users** in the left navigation menu.

Step #8: Type the user's name or email address into the search box. — Type the user's name or email address into the search box.

Step #9: Click Search Users to locate their account. — Click **Search Users** to locate their account.

Click the user's username to open their profile settings.

Once in the user's profile, you have two options for helping them regain access:

Method	Description	When to use
Send Reset Link	Dispatches an automated email allowing the user to choose their own password.	Standard method for most users who forgot their password.
Set New Password	Manually sets a new password directly on their profile.	Use only if the user is struggling to complete the automated reset process on their own. You will need to manually message them the new password via WhatsApp or text.

To use the standard method, scroll to the account management section, click Send reset link, and then click Update User to apply the changes and dispatch the email.

Q: What role should I assign to new members or mentors?

A: Assign them the "Subscriber" role. This grants access to the standard member pages without exposing coordinator-level administrative features.

Q: Should I use the MIT Man role for new volunteers?

A: No, avoid using the MIT Man role right now. ABOB Web is currently undergoing edits, and this role needs further configuration to ensure users only access what they strictly need.

Q: How should I format new usernames?

A: Usernames should be the user's first and last name combined, with the first letter of each name capitalised (e.g., JohnSmith).

Term	Definition
ABOB	A Band of Brothers, the organisation managing the membership portal.
Subscriber	A basic user role granting access to standard membership pages without administrative privileges.
MIT Man	A designation for a new volunteer who is mentoring but has not yet been initiated through a rites of passage weekend.
WP Admin	The backend administration panel of a WordPress website.