How to Move a Tenant from One Property to Another

Learn the step-by-step process to move a tenant from one property to another using the Yuhu dashboard.

18 Jul 2024 By Tasha Cobb

In this guide, we'll learn how to move a tenant from one property to another using the Yuhu Portal. This process involves navigating through the regular application funnel to ensure a smooth transition for the tenant. Agents with Application access will need to invite the lead, search for the existing resident, and update their property and unit details.

By following these steps, you will trigger a move-out for the old application and facilitate the tenant's move to the new property.

Let's get started

Step #2: Once on the Yuhu Dashboard, choose the "Applications" option from the left navigation bar. — Once on the Yuhu Dashboard, choose the "Applications" option from the left navigation bar.

Step #3: Click on the blue "Invite Lead" button which will produce an "Invite Lead to Apply" pop-up. — Click on the blue "Invite Lead" button which will produce an "Invite Lead to Apply" pop-up.

Step #4: Choose the "Search Prior or Existing Resident" and then search for the Tenant that is moving to a different property. — Choose the "Search Prior or Existing Resident" and then search for the Tenant that is moving to a different property.

Fill in the property details and once finished, click the "Send" button in the bottom right of the pop-up. This action will trigger a move-out for the old application, allowing the resident to move to the new property.