How to Pick a Pallet Order Using the PC: Step-by-Step Guide

Learn how to efficiently pick a pallet order using the PC, from accessing the dispatch module to assigning orders, tracking batch numbers, and preparing shipments for delivery. Follow this detailed warehouse picking process for accurate and streamlined operations.

March 6, 2026 By Ben Fotheringham

In this guide, we'll learn how to pick a pallet order using a PC in a warehouse environment. We'll cover how to use the dispatch module to find orders, assign them, and follow detailed picking notes. You'll also see how to handle stock differences, update batch numbers, and complete the shipping process.

Let's get started

Okay. Let's look at how to pick a pallet order using the PC. First, go to the dispatch module.

Step #1: Click on "Despatch" — Click on "Despatch"

You can see orders that require picking loads up automatically. Let's find the pallet we need to pick. We have our pallets ready for the next day.

Step #2: Click on a pallet order — Click on a pallet order

This order only has partial stock available so we are still awaiting production

Step #3: Not available to fully pick so lets choose a different one — Not available to fully pick so lets choose a different one

Let's look at one we can choose.

Step #4: Double Click on the order to be picked — Double Click on the order to be picked

Assign the pick to yourself.

Step #5: Click on your name — Click on your name

At this stage, we receive our detail picking notes here, which will most likely be printed at the picking benches in the warehouse. This will tell us exactly what we need to choose.

Pick from the bins indicated wherever possible. This will then allow you to check batches at a later stage.

Step #6: Use this sheet to keep notes if required — Use this sheet to keep notes if required

This picking note tells us where to pick from. If we cant pick from that Bin Number for some reason, keep a note of the Bin you did pick from and how many units from that bin.

Now, I will go around, pick everything, label each item, and line them up on my bench to double-check my picking note.

What if I pick an item with a different batch number or bin location than the one requested?

Step #8: Note down which bin you picked from and the Batch number on your pick sheet. — Note down which bin you picked from and the Batch number on your pick sheet.

Let's tell Orderwise what we actually picked

Step #9: Click on "Open picks" — Click on "Open picks"

I can find my order here. As you can see, it is assigned to me as the picker.

It's easy to find your own pick that you're doing.

Step #10: Double-click your pick — Double-click your pick

If you picked all of your items from the bins and batches listed on the picking sheet, skip to Step 23

Select the items where components came from a different bin number or have a different location.

Step #11: I'll be using Factory Floor Paint : Light Grey as an example — I'll be using Factory Floor Paint : Light Grey as an example

Highlight the product and override the transaction

This opens the allocate lines screen

Step #13: Click on "Edit Components" — Click on "Edit Components"

First, I select the component I want to change at the top.

Step #14: Lets focus on HBE-LG-5 (the part A) — Lets focus on HBE-LG-5 (the part A)

It thinks I have picked 6x 34554-99 HBE-LG-5's. This is not correct. Let's delete this line.

Step #15: Click on "Delete" — Click on "Delete"

I am now going to add what I have picked

Step #16: Click on "Add" — Click on "Add"

Use this new form to enter how many units and from which Batch and Bin you have actually used.

Below we have set to use 1x 34554-99 from Bin EA1 and 5x 34554-100 from EA3

Step #18: If the system thinks we haven't picked enough, it will tell us we have Remaining items to pick — If the system thinks we haven't picked enough, it will tell us we have Remaining items to pick

I will save it when I am happy. Now you can see that it has broken it down into two separate sections. I can close this.

Step #19: HBE-LG-5 has now been broken into 2 separate lines, 1 line per batch/bin combination — HBE-LG-5 has now been broken into 2 separate lines, 1 line per batch/bin combination

Step #20: close this screen — close this screen

and this screen

Step #21: Click on "Close" — Click on "Close"

Repeat steps 12-20 for any other items different to the picking note.

when happy, check to ensure the order is fully allocated

Now, Save & Continue. This takes me to the final screen, which is shipping.

Step #23: Click on "Save Save and Continue" — Click on "Save Save and Continue"

For pallet shippers, most of this should already be filled in. Select who packed it (may be different to who picked it if working with an assistant). The delivery method will already be set to Tap Freight, as will the courier.

We've got our expected weight. This is the weight of the items on the order, not including the pallets. You may need to change this to take into account pallet weight.

Step #26: We need to set the number of pallets, and set the number of parcels to the same value — We need to set the number of pallets, and set the number of parcels to the same value

Once I’m satisfied that everything is complete, I just need to click Ship. That will send it to customer service so the team can book with Top Freight.