How to Post an Incoming Payment in SAP

Learn the step-by-step process of posting an incoming payment in SAP, including handling bank transfers and reconciling payments for customers like Cmart.

March 5, 2025 By Sarah Clare

In this guide, we'll learn how to post an incoming payment using SAP Business One. The process involves identifying the customer, reviewing due invoices, and recording the payment details. We'll also cover how to attach relevant emails for record-keeping. This ensures accurate reconciliation and maintains a clear payment history.

Let's get started

Good afternoon. Today, we will learn how to post an incoming payment.

Step #1: In your Outlook Email you will have an incoming payment notification — In your Outlook Email you will have an incoming payment notification

Attached is an incoming value for a customer.

Go to SAP and select Incoming Payment.

Step #2: Click on "Incoming Payments" — Click on "Incoming Payments"

You will search for your customer.

Alias.

Step #6: Click here to search by name on incoming payment — Click here to search by name on incoming payment

Step #8: Click on You will click choose at the bottom left. — Click on You will click choose at the bottom left.

Here, you will see all the invoices due for Cmart. Refer back to your incoming payment to see what has been paid.

Step #10: Here you will find notes customer left for incoming payment — Here you will find notes customer left for incoming payment

We will copy this value.

Step #11: Click on "for $ 7,713.61 ." CTL + C — Click on "for $ 7,713.61 ." CTL + C

Step #12: Click here to go back to SAP — Click here to go back to SAP

Go to the "Amount Due" section at the bottom.

This is coming in through a bank transfer, so we'll use GL code 10003. The transfer date is today. We'll reference the name here for reconciliation purposes.

Step #16: Here, we will paste our value. — Here, we will paste our value.

Return to your Outlook email, then drag the desired email into this location.

Step #22: Drag "WireNotifyServer into SAP" — Drag "WireNotifyServer into SAP"

Step #23: Click on "Attachments " — Click on "Attachments "

You will see it appear in attachments. This way, we have a record of where the incoming payment originated.

Contents: This is a cash-up-front customer, so we won't apply it to any invoices. Here, we'll include the reference from our email.

Step #27: Click on "This funds transfer was received on 2025-03-05 ," — Click on "This funds transfer was received on 2025-03-05 ,"

Step #28: In originator bank Info, you will find the customer's written payment details. — In originator bank Info, you will find the customer's written payment details.

Copy.

Go Back to SAP

Step #30: Paste the customer payment notes into Remarks on bottom — Paste the customer payment notes into Remarks on bottom

Step #32: Click on "Add" — Click on "Add"

Step #33: Click on "Yes" — Click on "Yes"

Step #34: Click on "Add" — Click on "Add"

Done.

How to Post an Incoming Payment in SAP

Learn the step-by-step process of posting an incoming payment in SAP, including handling bank transfers and reconciling payments for customers like Cmart.

March 5, 2025 By Sarah Clare

Let's get started

Good afternoon. Today, we will learn how to post an incoming payment.

Attached is an incoming value for a customer.

Go to SAP and select Incoming Payment.

You will search for your customer.

Alias.

Here, you will see all the invoices due for Cmart. Refer back to your incoming payment to see what has been paid.

We will copy this value.

Go to the "Amount Due" section at the bottom.

This is coming in through a bank transfer, so we'll use GL code 10003. The transfer date is today. We'll reference the name here for reconciliation purposes.

Return to your Outlook email, then drag the desired email into this location.

You will see it appear in attachments. This way, we have a record of where the incoming payment originated.

Contents: This is a cash-up-front customer, so we won't apply it to any invoices. Here, we'll include the reference from our email.

Copy.

Go Back to SAP

Done.