How to Preview and Troubleshoot Welcome Flow Entry Filters

Learn how to preview a Welcome Flow, enter a profile, and identify which filter is preventing entry. Step-by-step guide for troubleshooting flow filters.

April 1, 2026 By Hammad Razi

In this guide, we'll learn how to search for a Welcome Flow, select a flow, and use the preview feature to check user profiles. This process helps identify which filter is preventing a user from entering a specific room.

You will follow a series of steps to view details and understand filter restrictions.

Let's get started

First, search for Welcome Flow.

Step #1: Search (Welcome) — Search (Welcome)

Step #2: Click on the welcome flow you want to check — Click on the welcome flow you want to check

On the flow screen, search and click on preview. Paste or enter the profile here.

Step #3: Select [Preview] — Select [Preview]

Step #4: Enter / Paste email address you want to check — Enter / Paste email address you want to check

Click View Detail to see which filter is preventing them from entering the room.

Step #6: click view details, it will show you which filter is blocking or Allowing them — click view details, it will show you which filter is blocking or Allowing them