How to Process an order for Direct-to-Site Delivery Using GoA Transactional AI
Learn the step-by-step process for handling direct-to-site deliveries using GoA, including address input, customer details and shipping text.
In this guide, we'll learn how to process an order for direct-to-site delivery using the GoA application. This involves entering the delivery address, tagging customer details, and ensuring all information is input correctly for seamless order processing. We'll also cover how to integrate delivery instructions into SAP. By following these steps, you can efficiently manage and confirm your orders. (Please note - direct delivery to Ireland/N. Ireland is not possible with GoA yet).
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To process a direct-to-site delivery go to your GoA tab and click the "Add One-Time Delivery" button.






There are two phone number boxes. One is for a landline, and the other is for a mobile. Please ensure that the mobile number is added to the mobile field so that any text messages with delivery information will be received.


If the correct code is on the order you can highlight and tag it, otherwise type the code into the "Search for Product Number" field.



You can expand and collapse the summary by clicking on the > and < symbols.



Orders will automatically be put on a ZO Transactional AI order block in SAP. The block is removed hourly throughout the day. This ensures you have time to check and make changes where necessary before the order confirmation is sent to the customer.