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SSO - Reviewing to be sure jobs were clocked out.

Learn step-by-step how to review, identify, and correct missed clock-outs in SSO using the Dispatch Scheduler. Ensure accurate payroll by checking for green entries and updating times as needed.

By Elisha Hicks

In this guide, we'll learn how to review and correct clock-out times for jobs using the Dispatch Scheduler. This process helps ensure that payroll records are accurate by identifying entries where employees did not clock out. We will also cover how to contact team members for missing information and how to review times for all users in a payroll week.

Let's get started

Hello. This will be a... Sorry. This is for SSO review. Make sure the jobs were clocked out on time. Go back to your payroll weeks.

1
Click here
Step #1: Click here

Just toggle there and scroll through. Anything that is red or gray is fine. Scroll down and look for anything green, which means they did not clock out. If you open it, then click Assignment and Activity, you can see the time was recorded. They later returned and entered the time they were at the job.

2
Click on "7:00 am-3:30pm"
Step #2: Click on "7:00 am-3:30pm"
3
Click on "Assignment # 316573"
Step #3: Click on "Assignment # 316573"
4
Click here
Step #4: Click here
5
Click here
Step #5: Click here

You can delete the one that should not be there.

6
Click here
Step #6: Click here
7
Click on "Delete"
Step #7: Click on "Delete"

Go back.

8
Click here
Step #8: Click here
9
Click on "Scheduler"
Step #9: Click on "Scheduler"

Go back to the week.

10
Click on "<"
Step #10: Click on "<"

Let's go back down, and it will be corrected.

11
Drag here
Step #11: Drag here

Do that again on this one.

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Click on "J # 2406192-517291NWAN"
Step #12: Click on "J # 2406192-517291NWAN"

If you forgot to clock out and your time wasn't corrected, I would send a text asking what time you finished work so it can be updated.

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Click here
Step #13: Click here
14
Click on "50 - PLUMBING SERVICE CALLS"
Step #14: Click on "50 - PLUMBING SERVICE CALLS"

Sometimes they might say, "I meant to clock out of that job and into another," and ask you to correct it.

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Click on "▾"
Step #15: Click on "▾"

This is found in the Dispatch Scheduler.

16
Click on "Delete"
Step #16: Click on "Delete"
17
Click here
Step #17: Click here

You can choose to sort by department or select all team members, then return to the payroll week.

18
Click on "Scheduler"
Step #18: Click on "Scheduler"
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Click on "RESIDENTIAL PB"
Step #19: Click on "RESIDENTIAL PB"
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Click on "▼ Employees"
Step #20: Click on "▼ Employees"
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Click on "<"
Step #21: Click on "<"

You can scroll through everyone who uses SSO at once to check if anyone else needs their times fixed.

22
Click here
Step #22: Click here
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Drag here
Step #23: Drag here
24
Click here
Step #24: Click here

SSO - Reviewing to be sure jobs were clocked out.