How to Set Up the XProtect Mobile App on Your Phone

How to Set Up the XProtect Mobile App on Your Phone

Learn how to uninstall and reinstall the XProtect mobile app, add servers manually, and configure settings for optimal use.

January 20, 2025 By Brandon White

In this guide, we'll learn how to set up the XProtect Mobile app on your phone. The process begins with installing it from the app store. Once reinstalled, you'll need to manually add servers, starting with the apparel store server. We'll cover how to configure the DNS, protocol, port number, and login credentials for each server. This guide will help you efficiently reconnect to your camera systems without losing any important settings.

iOS: https://apps.apple.com/us/app/xprotect-mobile/id498447321

Android: https://play.google.com/store/apps/details?id=com.milestonesys.mobile&hl=en_US

Let's get started

First, go ahead and open the app.

You can click "Add Server" if that's the first option you see. If you have no servers, click "Edit" and then "Add Server."

Step #1: Click on "Edit" then "Add server" — Click on "Edit" then "Add server"

Next, select "Add Server Manually."

Step #2: Click on "Add server manually" — Click on "Add server manually"

Step #3: Go ahead and give your server a name, it can be relevant to whatever location you're setting up. The name doesn't really matter, as long as it helps you identify it. — Go ahead and give your server a name, it can be relevant to whatever location you're setting up. The name doesn't really matter, as long as it helps you identify it.

Step #4: Click here — Click here

The address will be provided to you via email or text, enter it in this spot.

Step #5: Click on "https://" and change it to "http://" — Click on "https://" and change it to "http://"

Change the protocol to HTTP.

Step #6: Click here — Click here

Step #7:

Your port number should be 8081.

Step #8: Click on "Continue login" — Click on "Continue login"

You'll then click "Continue Login." Change the setting to "Basic User."

Step #9: Click here — Click here

Step #10: Click here — Click here

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Type the username that was provided to you.

Step #12: Click here — Click here

Type the password that was provided to you. Check the "Remember Me" option, then click "Login."

Step #13: Click on "Log in" — Click on "Log in"

You will then be in the camera system.

Step #14: Click here — Click here

To add the next set, click the small icon in the top left corner.

Step #15: Click here — Click here

To switch servers, avoid hitting "log out," as it will erase your password. Instead, select "disconnect from server."

Step #16: Click on "Disconnect from server" — Click on "Disconnect from server"

Repeat the above process for any additional servers.