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How to Submit a New $25 Service Guarantee Invoice and Approve POs for Department Three in 2026

Learn the step-by-step process for submitting a new $25 service guarantee invoice, finding the correct PO, selecting Department Three, and approving invoices for the year 2026.

By Rose Gomez

In this guide, we'll learn how to process a new $25 service guarantee by creating and approving an invoice. We will cover how to add items, search for purchase orders, verify department and year details, and ensure all information matches before approval.

Let's get started

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$25 customer service guarantee
Step #1: $25 customer service guarantee
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We have a PO entered for these
Step #2: We have a PO entered for these
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Drag here
Step #3: Drag here
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Click here
Step #4: Click here
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Click here
Step #5: Click here
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Click on "Purchase Order" link
Step #6: Click on "Purchase Order" link
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Click here
Step #7: Click here
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Type "$25"
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Type "$25"
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Double-click here
Step #10: Double-click here
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Drag here
Step #11: Drag here
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Check Sage 100 to see what department the credit should go to. Search the PO listed on the credit.
Step #12: Check Sage 100 to see what department the credit should go to. Search the PO listed on the credit.
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Type "250204cs-3 + Tab"
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Click here
Step #14: Click here
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This one is for department 3
Step #15: This one is for department 3
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Click on "3 - New Const Multi"
Step #16: Click on "3 - New Const Multi"
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Click on "Order # 250204cs - 3"
Step #17: Click on "Order # 250204cs - 3"
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Click here
Step #18: Click here
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Click on "3- New Const Multi"
Step #19: Click on "3- New Const Multi"
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Click on "Х"
Step #20: Click on "Х"
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Click here
Step #21: Click here
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Locate the correct year and department on the PO - in this case 2026 department 3
Step #22: Locate the correct year and department on the PO - in this case 2026 department 3
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Add a -1 quantity to the invoice
Step #23: Add a -1 quantity to the invoice
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Drag "-1000.00000"
Step #24: Drag "-1000.00000"
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Type "-1 + Tab"
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Click on "Add To Invoice"
Step #26: Click on "Add To Invoice"
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Click on "Approve"
Step #27: Click on "Approve"
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Click on "Yes"
Step #28: Click on "Yes"
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Click on "OK"
Step #29: Click on "OK"
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Click on "☐"
Step #30: Click on "☐"
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Click here
Step #31: Click here
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Type "99 + Enter"
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Type "Enter"
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Type "1 + Enter"
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Type "1 + Enter"
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Type "Enter"
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Type "Enter"
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Type "3 + Enter"
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Type "Ctrl + A"
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Type "Enter"
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Drag here
Step #41: Drag here
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Click on "OK"
Step #42: Click on "OK"
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Drag here
Step #43: Drag here