How to Un-allocate Order Lines in OrderWise

Learn how to easily un-allocate or remove reserved stock from specific order line items using the Allocation module in the OrderWise system.

August 12, 2026 By Lee Higgins

This guide explains how to un-allocate or remove reserved stock from specific line items within a customer order. Completing this task ensures that inventory is accurately freed up for corrections or reassignment to other orders.

This workflow applies to warehouse and inventory management teams responsible for order fulfillment. It is typically used during order processing when stock allocations need to be adjusted or reversed.

Step #1: Click Allocation in the main navigation sidebar to open the allocation module. — Click **Allocation** in the main navigation sidebar to open the allocation module.

Step #2: Click Allocate by order from the sidebar menu to view the order list. — Click **Allocate by order** from the sidebar menu to view the order list.

Removing Line Allocations

When managing orders, you might encounter different allocation statuses in the Lines data table. Here are common statuses you can select:

Status	Description
Awaiting despatch	Stock is reserved and waiting to be shipped.
FULL	The entire requested quantity for this line is allocated.
Date (e.g., 17/08/2026)	Stock is allocated based on a future availability or delivery date.

Step #3: In the lower Lines section, locate the product variant you want to un-allocate and double-click its allocation status. — In the lower **Lines** section, locate the product variant you want to un-allocate and double-click its allocation status.

Step #4: In the Allocate Lines pop-up window, select the specific allocation line and click Delete. — In the **Allocate Lines** pop-up window, select the specific allocation line and click **Delete**.

Deleting a line from this pop-up only removes the stock allocation; it does not delete the product from the customer's actual order.

Step #5: Click Close to return to the main allocation screen. — Click **Close** to return to the main allocation screen.

You have successfully un-allocated the stock. You can repeat these steps for any other line items or orders as needed.

Term	Definition
Allocation	The process of reserving inventory for specific customer orders in the system.
Line Item	A single product requirement or row detailed within a customer order.
Despatch	The stage in the fulfillment process where goods are sent out to the customer.