Credit Received for over priced invoice
Learn how to check, verify, and enter a rebill invoice, confirm the correct price, and use a PO number for email verification. Ensure accuracy in invoice processing.
By Rose Gomez
In this guide, we'll learn how to verify if an invoice has been fully entered and matches the correct amount. We will also look at how to check related emails and purchase order numbers to confirm the invoice details. This process helps ensure that credits and original amounts are accurate.
Let's get started
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Double-click here
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Drag "REBILL # 4411204"
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You can see that this is related to a rebill. This means that there was an incorrect price billed on a previous invoice.
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Search for the invoice in Sage 100 "4-2 Payable Invoices / Credits"
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Drag here
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We are going to see where the original invoice is entered or if it is entered at all.
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Type "4309141-1"
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It is not in Sage 100
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Click on "Х"
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See if it is in Sage Paperless
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Check "Non-Exported" invoices by invoice number
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This is in WIP due to incorrect pricing
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Double-click on "FERGUSON"
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Drag here
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Click here
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You can also search the AP Invoices email to view all invoices related to the PO
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Type "2511148-6a + Enter"
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Drag here
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Drag "Items"
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The original over charged invoice, the credit, and the rebill all show up using the PO search results
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Click here
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View each email containing the PO number
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Click here
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Click here
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We are going to enter the incorrect priced invoice and the credit to create a net zero transaction.
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Open the WIP invoice referenced on the Credit Memo
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Drag here
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Click on "Х"
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Click here
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Click here
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Click here
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Note on the PDF that "CM638636 issued"
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Type "Ctrl + C"
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Click on "Invoice"
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Double-click on "Hicks"
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Click here
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Click on "View Documents"
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Click on "☐"
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Double-click on "TO"
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Drag here
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Type "CREDIT ISSUED ON "
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Type "Ctrl + Enter"
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Type "Ctrl + B"
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Type "Ctrl + V"
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Type "Enter"
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Drag "CREDIT ISSUED ON"
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Click on "WA 98665-0000"
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Click here
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Click on "Yes"
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Click here
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Click on "Invoice"
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Double-click on "FERGUSON"
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Click on "☐"
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Click here
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Drag here
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Click here
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Drag here
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Click here
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Drag here
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Type "2511148-6A + Tab"
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Add the line at the PO price
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Drag here
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Click on "Add To Invoice"
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Click on "Yes"
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Change the price to match the incorrect invoice. We ONLY do this when we are also entering the credit, creating a NET ZERO transaction. Otherwise, we never increase the price of a line item.
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Type "3950.87 + Tab"
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Click on "☐"
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Click here
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Double-click on "Yes"
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Agree to the cost warning.
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Click on "Waive"
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Click on "OK"
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Now, enter the credit.
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Drag here
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Click here
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Type "2511148-6A + Tab"
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Enter a "-1" on the PO line item
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Type "-1 + Enter"
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Click on "Add To Invoice"
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Click on "Yes"
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Change the price to match the credit amount
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Drag here
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Type "3950.87 + Tab"
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Click here
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Click here
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Click on "OK"
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Drag here
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You have successfully entered a net zero transaction for an incorrect priced item. The invoice and Credit Memo are complete.
