Order Mailing Supplies and Custom Shipping Labels

Learn how to order mailing supplies, stamps, and request custom shipping labels using the Atlantis Inventory Software.

May 20, 2026 By Tax Compliance

This guide walks through how to place orders for standard mailing supplies, such as boxes and stamps, and how to request custom shipping labels in the Atlantis Inventory Software. Completing this process correctly ensures you have the necessary supplies to manage your outgoing mail and utilize the city's shipping infrastructure efficiently.

This workflow applies to any staff or administrative personnel responsible for managing departmental mailings or shipping packages. Use this process whenever you need to replenish your stock of physical mailing supplies or require a generated label for outbound shipping.

Sign In and Access the Catalog

Step #1: Click Sign in with Microsoft on the BM Cloud portal sign-in page.Here is the link to the City wide mailing inventory login — Click **Sign in with Microsoft** on the BM Cloud portal sign-in page.
Here is the link to the City wide mailing inventory login

Step #2: Select your account to authenticate through the single sign-on portal. — Select your account to authenticate through the single sign-on portal.

Step #3: Click Product & Catalog in the upper left navigation to view all available items. — Click **Product & Catalog** in the upper left navigation to view all available items.

Order Standard Mailing Supplies

When ordering physical items, you can search for or browse through categories to build your cart.

Step #4: Click Add to Cart on standard mailing supplies, such as priority shipping boxes. — Click **Add to Cart** on standard mailing supplies, such as priority shipping boxes.

Type stamps into the search bar to locate postage.

Step #6: Click Add to Cart to select your stamps. You can purchase them individually or in bulk. — Click **Add to Cart** to select your stamps. You can purchase them individually or in bulk.

Step #7: Open your cart and click Checkout in the bottom right corner. — Open your cart and click **Checkout** in the bottom right corner.

Step #8: Click the Order Priority dropdown and choose your priority level. — Click the **Order Priority** dropdown and choose your priority level.

Priority Level	When to use
Normal	The default selection for standard supply replenishment and outbound shipping.
Rush	Only select this if you need the package sent or shipped that exact same day.

Step #9: Click Submit Order to finalize your request. — Click **Submit Order** to finalize your request.

Step #10: Click Ok on the modal to dismiss your successful order confirmation. — Click Ok on the modal to dismiss your successful order confirmation.

Request Custom Shipping Labels

If you need a shipping label created for an outbound package, you must submit a separate order with specific package details.

Type custom into the product search bar.

Step #12: Click Add to Cart on the Custom Shipping Label product. — Click **Add to Cart** on the Custom Shipping Label product.

Step #13: Open your cart and click Checkout. — Open your cart and click **Checkout**.

Step #14: Set the order priority to Normal. — Set the order priority to **Normal**.

Because this is a generated shipping label, you must provide extensive package details so the system can generate the correct postage and routing.

Step #15: Click into the Comments text area to enter your package details. — Click into the **Comments** text area to enter your package details.

Type the required address details and shipping specifications, then save.

Be sure to include all of the following information in the comments:

Recipient details: Name and destination address.
Package dimensions: Height, width, and length.
Package weight: Estimated total weight.
Hazmat: Whether the package contains lithium-ion batteries.
Speed: Whether the package requires overnight shipping (reserved for emergencies).
Logistics: Whether you will drop off the package or if you need to schedule a pickup. If scheduling a pickup, provide your pickup address.

Step #17: Click Submit Order. — Click **Submit Order**.

Step #18: Click Ok to dismiss the successful order confirmation. — Click Ok to dismiss the successful order confirmation.

FAQ

Q: When should I choose the "Rush" order priority?

A: Only choose "Rush" if your package must be shipped out the exact same day. Otherwise, use "Normal."

Q: What information is required to order a custom shipping label?

A: You must provide the recipient's name, destination address, package dimensions, estimated weight, lithium-ion battery presence, and logistics (drop-off vs. pickup address) in the order comments.