How to Submit FCR and SCN Forms in Smartsheet

Learn how to accurately complete and submit Field Change Request (FCR) and Service Completion Notice (SCN) forms directly from your Smartsheet dashboard.

June 18, 2026 By Steve Moore

This guide explains how to complete and submit both Field Change Request (FCR) and Service Completion Notice (SCN) forms via a Smartsheet WorkApps dashboard. Accurately filling out these forms ensures that site-specific project changes and milestone completions are formally documented alongside their required files.

This workflow applies to Site Project Managers. You will use this process whenever you need to officially report a change in project scope or sign off on completed service tasks.

Submit a Field Change Request (FCR)

Step #1: Click Add FCR to sheet on the project dashboard. — Click **Add FCR to sheet** on the project dashboard.

Step #2: Open the Location dropdown and select the project site. — Open the **Location** dropdown and select the project site.

Step #3: Click the Site PM field. — Click the **Site PM** field.

Step #4: Enter the appropriate project manager. — Enter the appropriate project manager.

Step #5: Enter the FCR number, a short description, and the financial value of the job. — Enter the FCR number, a short description, and the financial value of the job.

Step #6: Set the PO Number to Not Received unless you have a specific PO number to reference. — Set the **PO Number** to **Not Received** unless you have a specific PO number to reference.

Step #7: Click Browse in the file upload section to attach your corresponding FCR Excel sheet. — Click **Browse** in the file upload section to attach your corresponding FCR Excel sheet.

Step #8: Select the completed FCR Excel file from your computer. — Select the completed FCR Excel file from your computer.

Step #9: Click Open to confirm the attachment. — Click **Open** to confirm the attachment.

Step #10: Click Submit to capture the FCR form response. — Click **Submit** to capture the FCR form response.

Step #11: Back on the dashboard, click the FCR link for your location (e.g., Palestine FCR's) to view the updated list. This sheet may take a moment to load due to data size. — Back on the dashboard, click the FCR link for your location (e.g., **Palestine FCR's**) to view the updated list. This sheet may take a moment to load due to data size.

Submit a Service Completion Notice (SCN)

Step #12: On the project dashboard, click Add SCN to sheet. — On the project dashboard, click **Add SCN to sheet**.

Step #13: Select today's date from the Date generated field. — Select today's date from the **Date generated** field.

Step #14: Open the Site Location dropdown and select the site. — Open the **Site Location** dropdown and select the site.

Step #15: Fill out the project details, including the specific area, QC information, and select Yes or No for whether the site is ready for Symbiotic. — Fill out the project details, including the specific area, QC information, and select **Yes** or No for whether the site is ready for Symbiotic.

Step #16: Enter the Value of SCN and provide a brief description. — Enter the **Value of SCN** and provide a brief description.

Step #17: Verify the PO Number is set correctly, typically defaulting to Not Received. — Verify the **PO Number** is set correctly, typically defaulting to **Not Received**.

For an SCN form, you are required to attach two items: the pre-SCN housekeeping form and the report/run documentation containing your site pictures.

Step #18: Click Browse in the upload section to add your documentation. — Click **Browse** in the upload section to add your documentation.

Step #19: Select the pre-SCN housekeeping PDF and the report/run file from your device. — Select the pre-SCN housekeeping PDF and the report/run file from your device.

Step #20: Confirm the selection to attach the documents to the form. — Confirm the selection to attach the documents to the form.

Step #21: Click Submit to finalize the SCN entry. — Click **Submit** to finalize the SCN entry.

Verify SCN Attachments

Step #22: Return to the dashboard and click the SCN link for your location to view the submissions. — Return to the dashboard and click the SCN link for your location to view the submissions.

Step #23: Click the row corresponding to your recent submission to select it. — Click the row corresponding to your recent submission to select it.

Step #24: Open the attachments panel on the right-hand side to verify your mapped files are linked. — Open the attachments panel on the right-hand side to verify your mapped files are linked.

Step #25: Click on the attached files to preview your submitted documents directly within Smartsheet. — Click on the attached files to preview your submitted documents directly within Smartsheet.

Q: Why doesn't the tracker sheet load immediately after I click the link?

A: The tracker sheets contain a large amount of historical data and attachments, making them slow to load. Give the system a minute to display the updated list.

Q: What files must be attached when submitting an SCN form?

A: You are required to attach the pre-SCN housekeeping form and your report/run document, which includes the project photos.

Term	Definition
FCR	Field Change Request, a form used to document and request adjustments to project scope or site details.
SCN	Service Completion Notice, a document confirming that specific project services or operational milestones have been achieved.
Site PM	Site Project Manager, the individual responsible for overseeing operations, submissions, and documentation at a specific location.
QC	Quality Control, the process of verifying that the site work meets the required standards before a milestone is recorded.
WorkApps	A Smartsheet feature used to build tailored apps and dashboards from sheets, forms, and reports to streamline workflows.