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Update Your Username and Password in Payday Portal

Learn how to access your PayDayPortal profile and securely update your account details, including your username, email, and password.

By Wendy

This guide demonstrates how to update your username and email address in Payday Portal/ Gratshare. Both your username and email tied to your account should be your Thompson email. If it's not, please follow the steps below to update them.

Accessing Your Profile

1
Click Login to sign into the PayDayPortal.
Step #1: Click Login to sign into the PayDayPortal.
2
Select your name in the upper right-hand corner.
Step #2: Select your name in the upper right-hand corner.
3
Click Details to open your account settings page.
Step #3: Click Details to open your account settings page.

Updating Account Details

4
Verify that your username is set to your Thompson email address. If it is not, please update it here.
Step #4: Verify that your username is set to your Thompson email address. If it is not, please update it here.
5
Verify that your email is set to your Thompson email address. If it is not, please update it here.
Step #5: Verify that your email is set to your Thompson email address. If it is not, please update it here.
6
Click UPDATE to permanently save all changes made to your profile.
Step #6: Click UPDATE to permanently save all changes made to your profile.
7
If you run into any issues, please submit an IT ticket. For detailed instructions on submitting an IT ticket, please click here.