How to Deactivate and Activate Riders with Upstream Worker Code

Learn the steps to deactivate and activate users effectively.

By Pranav Goli

In this guide, we'll learn how to activate and deactivate the riders. Understanding this process is essential for maintaining control over who has access to your system. We'll explore the steps needed to deactivate a rider and how to make them active again when necessary.

Detailed Process for Deactivating and Activating Users

The process involves several steps, each with specific actions. Below is a table summarizing the steps, followed by a narrative explanation for clarity.

Deactivate a Rider

  1. Log into the OPS Dashboard.

  2. In the Rider Management choose the hub.

  3. Go to "Active Riders" in Update riders button and find the rider.

  4. Click the cross mark (×) in the Actions column.

  5. Verify in "Show Deactivated Riders."

Activate a Rider

  1. Log into the OPS Dashboard.

  2. In the Rider Management choose the hub.

  3. In order to make the rider to active we need Upstream worker code

  4. Click on "Show Deactivated Riders" option in Update rider button and find the rider.

  5. Click the right mark (✓) in the Actions column.

  6. Verify in "Show Active Riders."

Let's get started

We will learn how to deactivate and activate riders. We will use Rider Management feature in OPS Dashboard to activate and deactivate the rider.

1
Click on cross mark in Actions we can make rider to deactivate on OPS Dashboard
Step #1: Click on cross mark in Actions we can make rider to deactivate on OPS Dashboard
2
Click on "Update Rider" to update the rider details
Step #2: Click on "Update Rider" to update the rider details
3
To make deactivate rider to active first we have to move to deactivated riders.
Click on "Show Deactivated Riders"
Step #3: To make deactivate rider to active first we have to move to deactivated riders.Click on "Show Deactivated Riders"
4
Click here on Right Mark to make the rider active
Step #4: Click here on Right Mark to make the rider active

after updated the status we navigate to the active riders to see is rider active or not

5
Click on "Update Rider"
Step #5: Click on "Update Rider"
6
Click on "Show Active Riders"
Step #6: Click on "Show Active Riders"
7
Here rider "pranav2" become active again
Step #7: Here rider "pranav2" become active again

If we want to update the rider uploading Excel file format. Refer this Document.