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How to Create a Rider: Step-by-Step Guide

Learn how to create a rider with our step-by-step guide. From providing credentials to verifying the rider, follow these easy instructions.

By Pranav Goli

In this guide, we'll learn how to create a rider account in a management system. The process involves logging in with Hub manager credentials, navigating through the menu to access the setup, and using the rider management feature to add a new rider. You'll need to provide details such as the rider's name, phone number, gender, ensure the account is active and provide aadhaar card number and upload aadhaar card photo . Finally, you'll submit the information to successfully add the rider. You can verify the addition by checking the hub.

Quick Steps

First Hub Manager has to login

  1. Start: Here's the link https://flipkarthl-fk-demo.demodashboardsandbox2.shipsy.io/login and login using credentials and in the menu navigate to setup in there choose the rider management. In here you can add a new rider.

  2. Personal Info: Enter your full name, phone number, and select your gender.

  3. Location: Pick your state (e.g., Maharashtra) and city (e.g., Mumbai).

  4. Rider Details: Choose a company (e.g., shadowfax) if applicable, and set your hours (e.g., "10:00 to 18:00").

  5. Aadhaar: Input your Aadhaar number (e.g., "2134-3122-1212") and upload a clear file.

  6. Submit: Review and hit "Submit."

  7. Verify: Check your email for a verification link or OTP.


Use Case: Adding a Rider in a Transport Management System via OPS DASHBOARD

Actors:

  1. Admin / Hub Manager – Manages rider accounts and create/assigns them to hubs.

  2. Rider – Delivers orders after registered.

Steps in Real-World Scenario:

  1. New Rider Onboarding

    • A delivery company hires a new rider.

    • The hub manager logs in to register the rider.

  2. Adding Rider Details

    • The manager enters the rider’s personal details (name, phone, ID, etc.).

    • Uploads necessary documents for verification.

  3. Assigning to a Hub

    • The assigns the rider to a specific hub.

    • The rider gets linked to a supervisor who oversees operations.

  4. Verification and Activation

    • Verifies details and activates the rider’s account.

    • The rider receives login credentials.

  5. Rider Starts Receiving Orders

    • Once active, the rider starts receiving delivery requests.

    • The rider’s performance and availability are tracked in the OPS Dashboard(Operational Dashboard).

Real-World Benefits:

Faster onboarding – Riders can start working quickly.
Better organization – Each hub manages its own riders efficiently.
Accurate tracking – Admins can monitor riders and optimize operations.
Scalability – The company can add more riders as demand grows.


This kind of use case is seen in food delivery (Zomato, Uber Eats), courier services (FedEx, DHL), and ride-hailing (Uber, Lyft).

Let's get started

We will learn how a Hub Manager will create a rider. First, provide Hub Manager credentials After logging in, Here, you will see "Menu" on the top left side in there go to setup Under "User," select "Rider Management" and click on "Add Rider" in Rider Management. For the new rider, enter the rider name, phone number, gender, hub code, make is active true otherwise the rider will be in inactive state and he can't get any orders and enter aadhaar card number and upload the aadhaar card and click on "Submit." The rider is added successfully. To verify, go to the rider management , and you can see there a new rider is added.

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Enter the Username
Step #2: Enter the Username
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Enter Password
Step #3: Enter Password
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Click on "Sign In"
Step #4: Click on "Sign In"
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Click on menu option on the top left conner as shown in the below picture
Step #5: Click on menu option on the top left conner as shown in the below picture
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Click on "Setup"
Step #6: Click on "Setup"
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select on "User"
Step #7: select on "User"
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Under User Choose "Rider Management"
Step #8: Under User Choose "Rider Management"
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To create a new rider. Click on "Add Rider" option as shown below
Step #9: To create a new rider. Click on "Add Rider" option  as shown below
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Choose "New Rider" option
Step #10: Choose "New Rider" option
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Enter the name of the rider
Step #11: Enter the name of the rider
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Type name of the rider. In given below "rider" is given as example
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Choose the Worker Type in here the "shadowfax" is chosen
Step #13: Choose the Worker Type in here the "shadowfax" is chosen
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Type the rider phone number in Phone field
Step #14: Type the rider phone number in Phone field

we can assign shits to the rider if roster has already created if not use this guide to create a new roster.

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Click on "Yes" to make the rider active
Step #15: Click on "Yes" to make the rider active
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Click on "Search Gender"
Step #16: Click on "Search Gender"
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Choose the rider gender type. In here "Male" is selected
Step #17: Choose the rider gender type. In here "Male" is selected
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Click on "Aadhaar Card Number"
Step #18: Click on "Aadhaar Card Number"
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Type the rider aadhaar number. in here "123456789098" is given
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Click on "Upload Image"
Step #20: Click on "Upload Image"
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Choose the rider aadhaar card and open it. In here "aadharreplica" is chosen
Step #21: Choose the rider aadhaar card and open it. In here "aadharreplica" is chosen
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Double-click on "aadharreplica" aadhaar file or select the file and click on open
Step #22: Double-click on "aadharreplica" aadhaar file or select the file and click on open
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Click here to choose the hub
Step #23: Click here to choose the hub
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Click here and type the hub code
Step #24: Click here and type the hub code
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Type hub code name
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in here the rider hub code is chosen as "FLIP3,FLIP3"
Step #26: in here the rider  hub code is chosen as "FLIP3,FLIP3"
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Click on "Submit"
Step #27: Click on "Submit"

Rider has created successfully you can see in below

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To view the rider details. Click on "Current Store" and selects the Store where the rider locates
Step #28: To view the rider details. Click on "Current Store" and selects the Store where the rider locates
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Click on "FLIP3,FLIP3"
Step #29: Click on "FLIP3,FLIP3"
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In here, you can see "rider" is added successfully
Step #30: In here, you can see "rider" is added successfully

Know how a Rider Register himself using FE Registration Form. Refer to this Guide.