Gyde vs Glitter AI
Both tools help teams create documentation and training. But one is a digital adoption platform built for software onboarding, while the other creates publish-ready guides in seconds with AI. Here's an honest comparison.
The Bottom Line
Gyde and Glitter AI both help teams put together training materials and documentation. That said, they're solving pretty different problems.
Gyde is a Digital Adoption Platform (DAP) designed for in-app guidance and software onboarding. It helps enterprises walk users through complex applications like Salesforce, SAP, and Microsoft Dynamics. What you get are interactive walkthroughs, real-time assistance, and contextual help articles that pop up directly inside the application. Think of it as a training layer that sits on top of your existing software.
Glitter AI takes a documentation-first approach, turning any workflow into publish-ready guides using AI. It captures everything you say and do, including voice narration, hover actions, and the full context of your work. From there, it automatically generates step-by-step guides with screenshots. You can create standalone docs, share them anywhere, and even turn existing videos into guides.
So what's the real difference? Gyde focuses on live, in-app training to improve software adoption. Glitter focuses on creating standalone documentation you can share, embed, or publish wherever you need it. Different tools for different jobs.
Platform Overview
Two different approaches to training and documentation.
With Glitter AI, you get publish-ready documentation, instantly.
Record your screen naturally while explaining what you're doing. Glitter's AI picks up everything: your voice, actions, and context. Then it automatically generates a complete step-by-step guide with screenshots.
You can convert existing videos into guides, work across web, desktop, and mobile, and share your documentation anywhere. No need to install anything on every user's device. Create once, share everywhere.
Gyde is built for in-app software adoption.
It's a no-code platform that lets you create interactive walkthroughs, help articles, and voice-guided assistance that appears directly within your applications. It works well for enterprises helping employees navigate complex software like Salesforce or SAP.
That said, Gyde requires installation on each application and is focused on real-time guidance rather than creating standalone documentation.
At a Glance
Quick comparison of the key differences between Gyde and Glitter AI.
Core Features
See how Glitter AI and Gyde compare on core features for creating training materials.What is the primary use case?
Create standalone documentation that works anywhere.
Glitter is built for creating step-by-step guides, SOPs, and training docs you can share, embed, or publish on any platform. It's a good fit for knowledge bases, onboarding docs, and process documentation.
In-app software adoption and training.
Gyde is a Digital Adoption Platform (DAP) that helps users navigate complex applications. It provides real-time, contextual guidance directly within apps like Salesforce, SAP, and Microsoft Dynamics.
How does content creation work?
Just work naturally and talk.
Record your screen while explaining what you're doing. Glitter's AI captures everything you say and do, including voice, hover actions, and full context. It then automatically generates a complete guide with screenshots.
No-code builder for walkthroughs.
Use Gyde's interface to manually create interactive walkthroughs and help articles. The process is user-friendly, though you'll need to build content step-by-step rather than relying on automatic AI capture.
Can I create guides from existing videos?
Yes! Drop in any video and get a guide, automatically.
Upload any screen recording, meeting video, or even live footage. Glitter's AI analyzes the content and generates a complete step-by-step guide with screenshots.
No.
Gyde doesn't support video-to-guide conversion. You'll need to create content through their walkthrough builder interface.
Does it capture voice narration?
Yes. Speak naturally, works in 99 languages.
AI transcription and analysis automatically turns your spoken explanation into structured steps. Works in 99 languages on all plans, with natural speech recognition.
Voice assistance for playback only.
Gyde offers voice-guided walkthroughs where users can hear audio instructions as they follow along. It doesn't capture your voice narration during creation, though.
Does it work on desktop, web, and mobile?
Yes! Supports all platforms, even on the free plan.
Glitter supports web capture (Chromium browsers only) and desktop app recording on all plans, including the free plan. Mobile support comes through video-to-guide conversion.
Web and mobile apps supported.
Gyde works with web, Android, and iOS applications through browser extension and app integrations. It does not support desktop applications, only browser-based and mobile apps.
Can I share content outside the platform?
Yes! Share anywhere, embed anywhere.
Export guides as PDFs, share via link, embed in your knowledge base, or publish to any platform. Your content is portable and works everywhere.
Limited to in-app delivery.
Gyde's content is designed to be delivered within applications. The walkthroughs and help articles appear contextually inside the software being used, not as standalone documentation.
Security & Compliance
Can I redact sensitive information?
Yes. Available on any paid plan.
Glitter offers sensitive data redaction on any paid plan to protect information in your guides.
Yes. Blur sensitive information during recording.
Gyde includes a feature to blur sensitive information (like PII) during the recording process, which helps protect confidential data in walkthroughs.
Is it SOC 2 compliant?
Yes, SOC 2 Type II compliant.
Glitter AI is SOC 2 Type II compliant, meaning we meet strict security standards for data protection and privacy. Take a look at our trust center for the details.
Yes, enterprise-grade security.
Gyde is ISO 27001 certified, SOC 2 Type II audited, GDPR-aligned, and CCPA certified. Strong security standards for enterprise deployments.
Does it ever use my data for AI training?
No. Never.
Your data is yours. We have never, and will never, use your content to train AI models. We won't let any third-parties do so either. This is a core commitment we make to every customer.
Learn more about our AI security and privacy practices.
May use data to improve services.
Gyde's terms allow them to use customer data to "improve and enhance the Services." There's no explicit exclusion stating they won't train AI models on customer data. You'd want to contact them for specific AI data handling policies.
Business & Support
How much does it cost?
$16-20/month per user.
Simple pricing: $20/month monthly, or $16/month if you pay annually. One user, one price. No hidden fees. You can downgrade to free anytime with one click.
Starting at $200/month, custom enterprise pricing.
Gyde's pricing starts at $200/month for standard plans, with custom quoting for enterprise. A Chrome extension option exists at around $9/month. Free trial available with no credit card required.
What about enterprise pricing?
Transparent, simple, and affordable.
Enterprise starts at $8K/year. Standard contracts, consistent pricing, and a fast sales process. No haggling, no confusing pricing grids.
Custom pricing based on seats and apps.
Gyde uses "on request" pricing calculated by number of users, applications supported, and features required. Pricing can vary quite a bit based on deployment scale and complexity.
What kind of support do I get?
Chat support, direct access to the founder.
See the chat window at the bottom right? That goes directly to me, Yuval, the founder. No bots, no ticket queues. Real support, real person.
Solid enterprise support.
Gyde is known for good customer support with 24/7 live support, email/help desk, FAQs, knowledge base, and training resources including documentation, webinars, and videos.
Pricing & Plans
See how Glitter AI and Gyde pricing plans stack up - from entry-level to enterprise.
/mo
/mo
/mo
/year
Glitter AI – Pricing Takeaways:
- 90% cheaper than Gyde for individual users ($20/mo vs $200/mo).
- Free plan available: Up to 10 guides with full desktop and web capture.
- Simple, transparent pricing: One price per user. No hidden fees.
- No setup required. Start creating in minutes.
- Standard terms for everyone, even enterprise customers.
/mo
/mo
Gyde – Pricing Takeaways:
- Entry-level pricing starts at $200/month, 10x more than Glitter Pro.
- Chrome extension available at $9/month for basic documentation needs.
- Free trial available with no credit card required, but no ongoing free plan.
- Custom enterprise pricing based on seats, apps, and features - costs can vary a lot.
- Best suited for large enterprises needing in-app guidance for complex software like Salesforce or SAP.
What Users Say About Gyde
Looking at user reviews and feedback, here's what real customers are reporting about Gyde:
What Users Love
- AI-powered content creation: Users appreciate the "no-code" walkthrough creator that automatically records steps and generates titles/descriptions using AI.
- Responsive support team: Many reviews mention the support team being "quick to make changes" and understanding business requirements well.
- Multi-format output: The ability to generate video, screenshots, text guides, and PDF exports from a single recording process is a plus.
Common Complaints
Desktop application limitation: A frequent complaint is the lack of support for desktop-based applications. Gyde only works with browser-based applications, which limits its usefulness for organizations using legacy desktop software.
"Cons: Not compatible with desktop applications." - Capterra Review
Performance and loading speed: Some users report that the widget can feel "old school" with slow loading times, with some help articles taking over a minute to load.
"The concept is good, yet the feel of the widget is old school and the loading can be very slow on occasion (articles taking over 1 minute)" - AppSumo Review
UI/UX polish: There are complaints about visual appeal, with the language dropdown described as "frankly ugly" and the overall widget feel being dated.
Feature gating by tier: Users on lower tiers have expressed frustration that features like adding a second language were locked behind higher paywalls.
"I wasn't able to add a second language with Tier 1, so I upgraded to Tier 2 and only then was I able to add a 2nd language - so there is an issue there." - AppSumo Review
Reliability concerns: Some users have reported the site being down, accounts not being recognized, and password recovery failing.
"Site down, account not recognised, articles wont load, recover password does not work. This is not ready yet." - AppSumo Review
Dependency on vendor support: While support is generally praised, users would like more control to make simple changes themselves rather than relying on the support team.
"It would be good to have more control over making changes ourselves, although the team is very good at making changes for us." - Capterra Review
Understanding the Difference: DAP vs Documentation Platform
Before choosing between Gyde and Glitter AI, it's worth understanding what problem you're actually trying to solve.
Digital Adoption Platforms (DAPs) like Gyde help employees learn software by providing real-time, contextual guidance within the application itself. You might think of it as training wheels that never come off. The guidance appears exactly when and where users need it, directly in the software interface.
DAPs tend to work well for:
- Complex enterprise software with steep learning curves (Salesforce, SAP, Oracle, etc.)
- Organizations struggling with low software adoption rates
- Situations where users need just-in-time help while working
- Reducing help desk tickets for software-related questions
Documentation platforms like Glitter AI create standalone training materials and process documentation that can be shared, embedded, or published anywhere. The focus here is on creating quality content once and distributing it broadly.
Documentation platforms are often better for:
- Creating SOPs and process documentation
- Building knowledge bases and help centers
- Onboarding new team members with step-by-step guides
- Documenting internal processes and best practices
- Creating training materials that work across multiple platforms
The question to ask yourself: Do you need to guide people through software in real-time (Gyde), or do you need to create documentation that can be used independently (Glitter)?
So... which one should you choose?
Both tools are good. But they're built for pretty different use cases. Here's the honest breakdown:Choose Glitter AI if you...
Choose Glitter AI if you need to create standalone documentation and training guides that can be shared anywhere. You get AI-powered guide creation from screen recordings or videos, support for web (Chromium browsers) and desktop platforms, and transparent pricing that's 90% cheaper than Gyde's standard plan. It works well for building knowledge bases, creating SOPs, documenting processes, and onboarding teams with content that works independently of any specific software. Also a good choice if you need desktop application recording or want to convert existing videos into guides.
Don't choose Glitter AI if you...
Skip Glitter AI if you specifically need in-app, real-time guidance within complex enterprise software like Salesforce or SAP, or if you require Firefox/Safari support. Glitter creates standalone documentation, not contextual overlays that appear inside other applications.
Choose Gyde if you...
Choose Gyde if you need a Digital Adoption Platform for software onboarding and in-app training within browser-based and mobile applications. It does a good job guiding employees through complex web applications with interactive walkthroughs that appear contextually within the software. Best for enterprises struggling with software adoption in web-based platforms like Salesforce, SAP, or Microsoft Dynamics 365. Gyde offers solid enterprise support, 24/7 assistance, analytics to track user engagement, and strong security certifications (ISO 27001, SOC 2 Type II, GDPR, CCPA).
Don't choose Gyde if you...
Skip Gyde if you need to create standalone documentation that works outside of applications, if you require desktop application support (Gyde is web/browser-based only), if you're looking for affordable individual pricing (standard plans start at $200/mo), if you want to convert existing videos into guides, or if slow widget loading times are a concern based on user reports. Gyde is purpose-built for in-app guidance, not general-purpose documentation.
Real customer reviews
Genuine feedback from real customers ❤️
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
Frequently Asked Questions
What is Glitter AI and how does it work?
Glitter AI helps you create step-by-step guides, SOPs, and documentation effortlessly. Simply record yourself carrying out a process and Glitter AI will automatically transform it into a step-by-step guide complete with screenshots and text based on what you said while recording.
Glitter provides apps for both desktop and browser to capture your screen and microphone, or you can upload an existing video of anything – even of a real-life process like assembling a product or operating a machine.
Glitter AI automatically captures screenshots and uses AI to transform your spoken explanation into a professional written guide. What normally takes hours or days now takes just a few minutes!
Can I upload existing videos to create guides?
Yes! Our new video-to-guide feature lets you convert ANY video into a step-by-step guide - including:
- Zoom and Microsoft Teams recordings
- Screen recordings from any source
- Live footage (not just software!)
- Mobile screen recordings
Just upload your video and our AI intelligently identifies each step and creates professional documentation automatically.
Do you have a desktop app and browser extension?
Yes to both! And they're included in the free plan:
• Desktop App (Mac/Windows) - Capture ANY application on your computer (Excel, Photoshop, SAP, etc.)
• Chrome Extension - Perfect for web-based processes and SaaS tools or any website.
Works with Chrome, Edge, Arc, Brave, and other Chromium browsers.
Does Glitter AI support mobile?
Yes! Through our video-to-guide feature:
- Record your mobile screen (iOS or Android)
- Upload the recording to Glitter AI
- Our AI converts it into step-by-step documentation
Perfect for mobile app tutorials and processes!
What languages does Glitter AI support?
Glitter AI supports 99 languages:
- Create guides in any language - Speak in your native language while recording
- Output in any language - Guides can be written in virtually any language
- Auto-translation - Record in one language and automatically translate to another
The complete list of languages: English, Spanish, Mandarin Chinese, Hindi, Arabic, Bengali, Portuguese, Russian, Japanese, Marathi, Telugu, Punjabi, Turkish, Korean, Malay, French, German, Vietnamese, Tamil, Cantonese, Urdu, Javanese, Italian, Gujarati, Hausa, Persian, Polish, Kannada, Indonesian, Pashto, Malayalam, Odia, Burmese, Uzbek, Sindhi, Ukrainian, Kurdish, Nepali, Filipino, Fulah, Romanian, Amharic, Igbo, Azerbaijani, Dutch, Cebuano, Somali, Thai, Khmer, Swahili, Assamese, Lingala, Greek, Hungarian, Kazakh, Chichewa, Shona, Czech, Swedish, Hebrew, Catalan, Serbian, Xhosa, Belarusian, Bulgarian, Tajik, Afrikaans, Armenian, Ganda, Danish, Mongolian, Croatian, Northern Sotho, Finnish, Norwegian, Slovak, Luo, Wolof, Kyrgyz, Umbundu, Georgian, Lao, Lithuanian, Bosnian, Slovenian, Galician, Macedonian, Occitan, Latvian, Irish, Estonian, Welsh, Maltese, Kabuverdianu, Luxembourgish, Icelandic, Asturian, Māori and Zulu.
How can I share or export my guides?
You have complete control over your content:
- Share via link - Send to anyone, no account needed
- Export formats - PDF, HTML, Markdown, Smart Copy-to-Clipboard (Pro plan and above)
- Privacy controls - Keep private, share with specific people, or make public
- Embed anywhere - Add to your website, knowledge base, or LMS
- Copy to clipboard - Paste into any platform
Does Glitter AI integrate with other tools?
Yes! Glitter AI works with your existing tools:
Available Now:
- Export to any platform - Use PDF, HTML, or Markdown formats
- Embed anywhere - Add guides to any website or tool that supports embeds
- Copy & paste - Transfer content to any documentation platform
You can export or embed to a variety of platforms:
- Confluence
- Intercom
- Notion
- Zendesk
- And hundreds more!
What export formats do you support?
You can easily export your Glitter guides to a variety of platforms:
- HTML
- Markdown
- Smart Copy-to-Clipboard
Smart Copy-to-Clipboard is a feature that automatically converts dynamic content into static images which makes it easy to copy and paste into any platform.
What's included in the free plan?
Our generous free plan includes:
- 10 guides
- Desktop app and Chrome extension
- Basic editing features
- Share via link
- Perfect for trying Glitter AI
Pro Plan and above add:
- Unlimited guides
- 60 minutes time limit per guide
- Convert videos to guides
- On-device blur / redact for sensitive information
- Advanced exports (PDF, Markdown, HTML, etc.)
- Secure embed guides without making them public
- Advanced screenshot editing
- Priority support
Is my data secure?
Yes. Here's how we keep your data secure:
- SOC 2 Type II compliant - We meet rigorous security standards for data protection and privacy. Request SOC 2 reports and learn more about how we handle privacy and security at our trust center
- Enterprise-grade security - AES-256 encryption at transit and at rest
- Your data stays yours - Not used for AI training or sold to third parties
- Guides are private by default - Only you can access your guides unless you share them
- On-device blurring / redaction - on desktop, so no sensitive data is sent to the cloud
Does Glitter AI use my data to train AI models?
No. Never.
Your data is yours. We never have, and never will, use your content to train AI models. This is a core commitment we make to every customer and is legally binding in our terms.
We also opt out of allowing any third-party AI providers to use customer data for training, and require that all customer data is deleted within 30 days of processing.
Learn more on our AI Security & Privacy page and trust center.
How is Glitter AI different from other documentation tools?
Glitter AI offers several unique capabilities that set it apart:
Magic Article: Automatic Speech-to-Text + AI:
- Transcribes what you say AS you record and includes it in the guide
- AI cleans up your speech, removing filler words and creating professional text
- No need to add text after recording - it's all done automatically (you can edit everything)
Advanced Video-to-Guide Conversion:
- Uses cutting-edge large language models to understand video contents
- Automatically identifies steps, actions, and important information
- Works with any video - screen recordings, meetings, or live footage
Desktop Support on Free Tier:
- Full desktop app included in our free plan (many competitors charge for this)
- Capture ANY application, not just web browsers
- On-device blurring / redaction of sensitive information
Other screen recorders just output videos. Other guide creation tools capture clicks. Glitter AI combines: video (+ clicks and keyboard events), voice narration, and smart AI to create professional documentation - fast.
Who uses Glitter AI?
Thousands of teams across industries:
- IT Departments - Document software procedures and technical processes
- Operations Teams - Create SOPs and standardize workflows
- Customer Success - Build help articles and onboarding guides
- HR Teams - Document employee training and processes
- Educators - Develop course materials and tutorials
- Consultants - Deliver professional documentation to clients
- Anyone who's tired of spending hours on documentation!