Tango vs Scribe
Both tools promise to turn screen actions into step-by-step guides. But which one actually delivers? And is there a better option out there?
The Core Difference: Interactive Walkthroughs vs Screenshot Capture
Tango and Scribe both fall into the automatic documentation capture category. Install a browser extension, hit record, go through your workflow, and the tool grabs screenshots along with step-by-step instructions.
Tango leans heavily into interactive in-app walkthroughs. Their "Guide Me" feature projects step-by-step instructions right onto the user's screen while they work. It's built around browser workflows and handles web-based processes well. The limitation worth knowing? That flagship "Guide Me" feature only works with web apps. If you need desktop application support, you'll have to upgrade to Pro, and even then you're looking at static documentation only.
Scribe prioritizes speed through automatic screenshot and text capture. Desktop and mobile recording come with paid plans. The issue that keeps coming up? Desktop app reliability problems. Users frequently report "blank scribes" where recordings just fail to capture anything. One Reddit user put it bluntly: "I have recorded and completed the same process 15 or so times now - 95% of them show up as a blank scribe with 'no steps'." The pricing can also catch small teams off guard with a mandatory 5-seat minimum, and enterprise quotes reportedly hitting $18,000/year for just 5 users.
There's a bigger issue neither tool solves, though. They capture what you clicked, but not why you're doing it. That's where voice narration becomes a game changer.
Platform Overview
Three approaches to creating documentation. Which fits your team?
Tango focuses on interactive in-app guidance.
"Guide Me" overlays walk users through web workflows live. Strong editing tools. Desktop capture requires Pro plan and doesn't support interactive overlays. Manual text entry only.
Scribe auto-captures screenshots and text.
Desktop app on paid plans. Auto-redaction on Enterprise only. Reliable web capture but desktop app has "blank scribe" bugs. 5-seat minimum for teams ($60/mo floor).
Glitter AI captures what you say AND do.
Record your screen with voice narration, and AI generates contextual step-by-step guides. You can also convert existing videos to guides. Works on desktop, web, and mobile (video-to-guide), all on the free plan.
At a Glance
Quick comparison of the key differences.
The Real Problem: Neither Captures Context
Here's what both Tango and Scribe miss. They only record what shows up on screen.
When you're documenting a process, knowing which button to click is barely half the story. What actually makes guides useful is understanding why you click that button. The reasoning. The edge cases to watch for. The warnings that could save someone hours of frustration.
Both tools generate generic text like "Click Submit" without any context. You end up doing the heavy lifting anyway, manually typing explanations to make guides worth reading.
Glitter AI approaches this differently. Talk through your process while you record. The AI picks up on your narration and builds out contextual, detailed step descriptions. The result is documentation that's 11x faster than writing it by hand. Less cleanup, more context, guides people actually find helpful.
Capture & Recording
How do the three tools capture your workflows?What platforms are supported?
Browser-focused.
Chrome and Edge extensions. Desktop app requires Pro plan ($22/mo). "Guide Me" interactive overlays only work for web apps, not desktop applications.
Browser + Desktop (paid).
Chrome and Edge extensions. Desktop app requires Pro ($23-$29/user/mo). Desktop recorder has reliability issues with "blank scribe" bugs reported.
Browser + Desktop + Mobile.
Browser extension for Chrome, Edge, and other Chromium browsers. Desktop app free on all plans. Mobile support through video-to-guide conversion.
Does it capture voice narration?
No voice capture.
Text entry is all manual. You'll have to type out explanations for every single step.
Basic dictation only.
Old-school pause-and-speak dictation. English-only on self-serve plans. Not natural workflow capture, just voice-to-text for step descriptions.
Natural voice narration.
Speak naturally as you work. AI transcribes and generates contextual step descriptions. Supports 99 languages for transcription.
Can I convert existing videos?
No.
You have to record new workflows through the extension. Can't use existing training videos you already have.
No.
Workflows must be recorded manually. Existing video content can't be converted.
Yes!
Upload any video, whether it's screen recordings, meeting recordings, or even live footage, and get a fully structured guide automatically.
Editing & Output
What do you get after recording, and how easy is it to refine?How good are the editing tools?
Strong editing capabilities.
Highly rated editors for text and images. That said, users have flagged frustrations with editing rigidity and the missing undo button. One G2 reviewer mentioned: "What I dislike about Tango is there is not much option for the user to edit the photo that is captured." Screenshot manipulation beyond the defaults is pretty limited.
Good annotation tools.
Auto-annotations and highlights. Scribe Pages combine guides. Free tier can't edit screenshots (crop/annotate) or export to PDF. Basic image editing on Pro.
AI-powered editing.
AI generates rich content from narration, reducing manual editing. Edit text, swap screenshots, reorganize steps. No GIF export available.
What unique features does each offer?
Interactive in-app guidance (Enterprise).
"Guide Me" overlays, Pins, and Nuggets for contextual help. Process analytics available. Note: Interactive features only work for web apps, not desktop software.
Auto-text capture.
Automatically records text you type during capture. Scribe Pages combine multiple guides. SOC 2 Type II compliant. HIPAA compliance on Enterprise only.
Video + written output.
Get both video and written guide from one recording. Users can watch or read. SOC 2 Type II compliant. GDPR compliant on all plans.
Pricing & Plans
See how pricing stacks up across all three tools./mo
/user/mo
Tango – Pricing Takeaways:
- 15 workflow limit on free tier hits fast
- Per-seat billing, forced workspace upgrades
- Desktop "Guide Me" doesn't work (web only)
/mo
/user/mo
/user/mo
/year
Scribe – Pricing Takeaways:
- 5-seat minimum for teams ($60/mo floor)
- Enterprise SSO shock (Starts at $18k (reported for 5 users))
- Desktop app bugs ("blank scribe" failures)
/mo
/mo
/mo
/year
Glitter AI – Pricing Takeaways:
- Pay per creator, viewers at lower rates
- Desktop app free on all plans
- Browser extension for Chrome, Edge, and other Chromium browsers
When Each Tool Makes Sense
Choose Tango if:
- You need interactive web-app walkthroughs with "Guide Me" overlays
- Your workflows stay browser-based (Guide Me won't work on desktop apps)
- Process analytics would help you spot where users get stuck
- Editing polish matters more than capture speed
Red flags: Desktop "Guide Me" limitation, 15 workflow cap fills up fast, per-seat pricing adds up quickly, Enterprise features locked away (SSO, Auto-blur). Users have noted: "The main issue with Tango's pricing is that costs scale up quickly as teams grow."
Choose Scribe if:
- Automatic text capture during recording is a priority
- You're a solo user willing to spend $23/mo for desktop/mobile
- Your team has 5+ people to hit Team pricing ($12/user/mo)
- A browser-only free tier covers your needs
Red flags: Desktop app "blank scribe" bugs, $18K/year Enterprise quotes for SSO, 5-seat minimum for teams, free tier blocks screenshot editing and PDF export. One Reddit user shared their experience: "I called to get enterprise pricing and was given $39 per user plus an additional $1,300 per month. That is $18,000 per year for 5 users. I feel like this was a bait and switch."
Choose Glitter AI if:
- Voice narration to capture context and reasoning sounds useful
- You've got existing videos that could become guides
- Free desktop recording matters
- Viewer costs are a concern (pay per creator, viewers at lower rates)
- You work across multiple languages (99 supported)
Trade-offs: no GIF export, sensitive data redaction requires paid plans
So... which one should you choose?
All three tools have their place. Here's the honest breakdown.Choose Tango if you...
Choose Tango if you need interactive 'Guide Me' overlays for web apps. Strong editing tools and process analytics. SOC 2 Type II compliant. Good for browser-based training and onboarding.
Don't choose Tango if you...
Don't choose Tango if you need desktop interactivity (Guide Me is web-only), automatic text capture, or affordable scaling (per-seat costs add up). Desktop app requires Pro at $22/mo. Critical features (SSO, Auto-blur) locked behind Enterprise.
Choose Scribe if you...
Choose Scribe if you need automatic text capture during recording. Desktop/mobile on paid plans. SOC 2 Type II, HIPAA on Enterprise. Good if you're solo ($23/mo) or have 5+ users for Team pricing ($12/user/mo).
Don't choose Scribe if you...
Don't choose Scribe if you're a small team under 5 people (forced to pay for 5 seats), need reliable desktop capture (blank scribe bugs reported), or want affordable SSO (Enterprise quotes $18k+/year reported for just 5 users). Free tier lacks screenshot editing and PDF export.
Choose Glitter AI if you...
Choose Glitter AI if you want voice narration to capture the 'why' with the 'what'. Best for teams needing rich guides without manual typing. Desktop recording free. Pay per creator, viewers at lower rates. Convert existing videos to guides.
Don't choose Glitter AI if you...
Don't choose Glitter AI if you need Safari/Firefox support, interactive overlays (Tango's specialty), or GIF exports. Sensitive data redaction requires paid plans.
Real customer reviews
Genuine feedback from real customers ❤️
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
This software is mind-blowing! After 2+ months, it's an invaluable asset to my company. The transcription quality is out of this world, and the new image editing tools are so fluid and better than [competitor name redacted]. ...you've saved me so much time; I'm elated and highly anticipate subscribing for another year!
Tim M.
May 3, 2025
Our company has asked each department to use AI tools to increase productivity, and this has made a huge difference. One of our leaders had originally sent a link to check out Glitter AI, and we love it! We're now using it for clients as well as internal staff.
Kim W.
December 18, 2024
This is exactly the documentation solution that we've been looking for. Every software system requires operating instructions, and you make them so easy to create! It's perfect for employee training purposes.
Erez A.
January 9, 2025
Glitter is really cool! The step-by-step guide it created was exactly what we needed for our corporate Salesforce setup, which was a literal mess. Just having a video isn't great because it's a nightmare to update all the fields for billing. This tool is saving us so much time!
Dustin R.
March 8, 2025
This is amazing! I just used the desktop app to make a quick guide for a Photoshop tool that I can use in my class. It would have taken me at least 30 minutes before and I just did it in about 5 minutes. Thanks for such a great tool!
Sarah
January 28, 2025
I tested 2 products today to solve the problem of rapidly creating 60+ articles to onboard our customers, and Glitter AI is excellent! It's really easy to use and edit. The output is so easy to import into our CMS for our Knowledge Hub; it's fantastic.
Emily W.
February 15, 2025
Really love this product! We use Guru for documentation at our company. With Glitter, I can do a quick walkthrough, and it creates a guide that can be pasted right into Guru, which saves us from undocumented tasks.
Jens A.
April 12, 2025
So far, I'm liking Glitter a great deal; it's very intuitive and useful. Our school district has an old method for online help for our student information system. Glitter is a great way to save many, MANY, person-hours of work, and our IT person is excited about it too!
John
January 9, 2025
Frequently Asked Questions
What is the main difference between Tango and Scribe?
Tango specializes in interactive "Guide Me" overlays for web apps (not desktop). Scribe focuses on automatic text capture during recording. Tango requires Pro ($22/mo) for desktop, but "Guide Me" still won't work. Scribe requires Pro ($23/mo individual, $12/mo for 5+ users) for desktop, but has "blank scribe" reliability issues. Glitter AI captures voice narration with free desktop recording.
Is Tango or Scribe better for teams?
Both have friction. Tango: 10 user limit on free, per-seat billing, forced workspace upgrades. Scribe: unlimited free users but browser-only, 5-seat minimum ($60/mo) for Team plan, Enterprise SSO reportedly Starts at $18k (reported for 5 users). Glitter AI charges per creator with viewers at lower rates, better for teams with many documentation readers.
Can Tango or Scribe capture desktop applications?
Yes, but with caveats. Tango desktop requires Pro ($22/mo), and "Guide Me" interactive overlays don't work on desktop apps, only web. Scribe desktop requires Pro ($23/mo single, $12/mo for 5+ users) and has reported "blank scribe" bugs. Glitter AI includes desktop recording free in addition to browser extension.
Which is cheaper: Tango or Scribe?
For individuals: Tango Pro $22/mo (annual) or $26/mo (monthly). Scribe Pro Personal $23/mo (annual) or $29/mo (monthly). For teams: Tango $22/user/mo. Scribe $12/user/mo with 5-seat minimum ($60/mo floor). Glitter AI $16-20/mo per creator with viewers at lower rates, making it more affordable for teams with many readers.
Do Tango and Scribe support voice narration?
No. Tango has no voice capture (manual text only). Scribe has basic dictation (English-only, pause-and-speak style) but not natural narration. Glitter AI records natural speech and uses AI to generate contextual written guides. Supports 99 languages for transcription.
Can I convert existing videos to guides with Tango or Scribe?
No. Both require recording new workflows through their extensions. Glitter AI lets you upload existing videos (screen recordings, meeting recordings, training videos) and converts them to structured guides automatically.
Which tool has better editing capabilities?
Tango has solid editors but users report rigidity issues (no undo, limited screenshot manipulation). Scribe: free tier can't edit screenshots or export PDF; Pro has basic editing. Glitter AI: AI generates rich content from narration, reducing manual editing. No GIF export available.
Does Tango or Scribe offer interactive walkthroughs?
Only Tango offers interactive "Guide Me" overlays with Pins and Nuggets, but ONLY for web apps (not desktop applications). This feature requires Enterprise tier. Scribe and Glitter AI create static documentation only.
Which tool has a better free plan?
Tango: 15 workflows, 10 users, browser-only. Scribe: unlimited users but browser-only, can't edit screenshots or export PDF. Glitter AI: 10 guides total, desktop recording included, video-to-guide, 99 languages. Most feature-complete free tier, but strict 10-guide total limit (not monthly).
Which documentation tool should I choose for process documentation?
Choose Tango for interactive web-app walkthroughs (not desktop) and process analytics. Choose Scribe for auto-text capture if you're solo or have 5+ users (beware desktop bugs and Enterprise pricing shock). Choose Glitter AI for voice-powered context capture, video conversion, and creator-based pricing with affordable viewer rates.