Your AP process lives in one person's head. Your runbooks rot across SharePoint, Confluence, Slack, and Notion. Glitter AI captures the workflows your team actually does — automatically, from a single screen recording — so institutional knowledge stops walking out the door.
Documentation lives in five tools, no tool, or one person's head — usually all three at once.
Your operations lead is the only one who knows how the close runs. Your IT manager is the only one who can rebuild the VPN. When they take a vacation — or give notice — the whole company waits.
Some SOPs are in Confluence. Half of them are out of date. The newer ones live in Notion. The really useful ones are pinned in Slack. Nobody knows where to look, and the search inside SharePoint never finds what you actually need.
Manually screenshotting, annotating, and writing every step is so painful nobody documents anything — so the tribal knowledge stays trapped in DMs, shoulder-taps, and the "ask Sarah" reflex.
The two-week notice is not enough time to write down a decade of context. By the time you realize a workflow was undocumented, the only person who knew it is already gone.
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Click record, do the workflow as you normally would, and Glitter AI turns it into a step-by-step guide with screenshots, annotations, and written instructions — no manual writing required.
Group guides into folders by team, system, or process. Share via link, embed in Notion or Confluence, or export to PDF — so your knowledge base is one source of truth, not five rotting ones.
One recording becomes a guide your contractors, distributed support team, or international hires can follow in 99 languages — without re-recording anything.
Auto-blur and PII redaction mean you can record real workflows inside finance, HR, or admin systems and publish them to your knowledge base without exposing sensitive data.
When a long-tenured employee gives notice, capture the workflows in their head before their last day — turn a two-week notice into a permanent asset.
e.g. Full month-end close process, recorded by the outgoing controller
Document the workflows that live in one team so anyone can step in during PTO, illness, or a surprise crunch without halting operations.
e.g. How dispatch routes a same-day service ticket — for the office team to cover Friday afternoons
Turn loose Loom recordings and Zoom walkthroughs into structured, searchable guides your whole team can find when they need them.
e.g. Convert the 40 training videos in our shared drive into a searchable IT runbook library
Replace the patchwork of half-finished SOPs across SharePoint, Confluence, Slack, and Notion with one place every workflow actually lives.
e.g. All AP, payroll, and vendor onboarding workflows in one shared folder
Re-record any workflow whose UI changed, whose tool moved, or whose steps drifted — so your knowledge base stays current instead of rotting.
e.g. Refresh every SOP touched by our HRIS migration to Rippling
Create up to 10 guides for free - no credit card required. Turn any workflow into searchable, step-by-step documentation. Fast, accurate, and yours to try today.
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Ask any ops manager, IT manager, or office manager at a 10-to-500 person company where the docs live. You’ll get a sigh, then a list. Some of it’s in Confluence, and most of that is two years stale. Some lives in Notion, where half the pages are blank. The genuinely useful answers? Pinned in a Slack channel from 2024. The rest is in someone’s head.
That’s what knowledge management actually looks like at most SMBs. Not a tidy wiki with a search bar. A patchwork of half-finished docs spread across five tools, propped up by the one or two people who happen to remember how things work.
That’s the gap Glitter AI is meant to close.
The shift is pretty simple. Instead of asking someone to write a knowledge base article, ask them to record themselves doing the work. Click the Glitter AI button, run through the workflow the way you normally would, hit stop. A few minutes later you’ve got a step-by-step guide ready to share - screenshots, annotations, written instructions, an embedded video - and it slots into the wiki you’re already using.
UI changes? Re-record it. A step gets easier? Edit inline. Need it in Spanish, Portuguese, or Tagalog for your distributed team? Click translate. One source of truth, and every place it’s embedded updates along with it.
Most knowledge management tools assume someone has the time, the writing chops, and the institutional memory to author articles from scratch. That’s not how SMBs really run. The ops manager is buried in close. The IT manager is putting out fires. The office manager is the one keeping the lights on.
Glitter AI is built for those people. The ops lead who is the only one who actually knows the AP flow. The IT manager whose runbooks live in muscle memory. The office manager running payroll every other Friday. The founder who keeps re-explaining the same workflow to every new hire.
It’s the tool for that moment when someone gives notice and you have about a week to capture what they know.
Notion and Confluence are flexible canvases. Great if you have time and a writing culture - most SMBs have neither. Glitter AI doesn’t replace them. It fills them. Record the workflow, embed the guide, keep the wiki structure you already use.
Tettra and Whale layer structure on top of writing - assignments, quizzes, training tracks. Useful at larger orgs. For most SMBs the bottleneck isn’t structure, though. It’s authoring. Glitter AI takes the authoring step out of the picture entirely.
Glitter AI sits where most SMBs actually live. Capable enough to capture full workflows with video, screenshots, written steps, translations, and PII blur. Light enough that the next time someone says “let me show you,” you can hit record and have a permanent knowledge base entry by the time they’re finished.
You already know which one. It’s the process every Slack thread routes to one specific person. The thing nobody else can cover when they’re out. The workflow you’d lose tomorrow if they gave notice.
Record it once. Keep the knowledge forever.