Process Street vs Glitter AI: 2026 Comparison

Compare Process Street and Glitter AI features, pricing, and use cases. Find out which workflow and SOP tool fits your team.

Glitter AI
Process Street
Process Street

Last updated: May 7, 2026

The Bottom Line

Process Street is a checklist-and-workflow automation platform built for recurring processes, conditional logic, and approvals. Glitter AI is an AI-powered SOP and training guide creator. It turns a screen recording (with your voice) into a step-by-step written guide and a video, automatically.

The real difference comes down to what you’re producing and how you produce it. Process Street is where you go to build a recurring checklist that someone runs every Monday: a new-hire onboarding workflow, a month-end close, a client kickoff. You build it manually with form fields, conditional logic (“if/then”), approvals, and automations. Glitter is where you go when you need to show someone how to do something and you’d rather record yourself doing it than spend an hour pasting screenshots into a Google Doc.

If your need is a runnable, trackable workflow with audit trails, approvals, and integrations into Salesforce or Slack, Process Street is the more capable platform. If you need to document an SOP fast, without a 5-seat minimum, without a $100/mo floor, and without typing every step by hand, Glitter is built for that. Plenty of teams use both: Process Street to run the checklist, Glitter to teach the underlying tasks.

One thing worth flagging upfront: Process Street’s smallest paid plan starts at $100/month for 5 users (you pay for all 5 even if it’s just you), and the next tier jumps to roughly $415 - $1,500/month. Glitter’s Pro plan is $20/month ($16/mo billed annually) with no seat minimum.

Platform Overview

Both platforms help teams document work, but they solve fundamentally different problems.

Glitter AI

With Glitter AI, you get publish-ready SOPs in the time it takes to do the task once.

Record once, get two formats. Hit record, narrate what you're doing, and Glitter's AI captures screenshots, transcribes your voice, strips out filler words, and puts together a written guide and a video walkthrough. No typing. No editing. No scripting.

Voice context capture. This is the piece most documentation tools miss entirely. Glitter doesn't just capture what you clicked. It captures why, because you said it out loud while doing the task. The AI bakes that reasoning into the written steps, so readers learn the thinking behind each click, not just the keystrokes.

Built for the SOP and training use case. Onboarding new hires. Documenting how to use an internal tool. Training virtual assistants. Recording how customer support handles edge cases. That's where Glitter shines. Documentation goes out in minutes, not hours.

Transparent, no-minimum pricing. Free tier with 10 guides, Pro at $20/month (or $16/mo annual) with no seat minimums, no platform fee, no $1,000/month SSO surcharge. What you see is what you pay.

Process Street

Process Street is a workflow and checklist automation platform built for recurring business processes.

Build runnable workflows. The core unit in Process Street is a "workflow", which is essentially a checklist with form fields, conditional logic, approvals, and automations attached. Someone on your team kicks off a "run" of that workflow (say, a new-hire onboarding), checks off tasks, fills in fields, and the system tracks status, deadlines, and audit logs.

Strong at compliance and audit. The platform has a solid reputation for immutable audit trails, SOC 2 Type II certification, and HIPAA support (Enterprise only). Regulated industries like finance, healthcare, and professional services tend to lean on it for compliance-heavy processes.

Manual builder, AI assist. You build workflows by dragging tasks into a sequence and attaching form fields, conditional logic, and integrations. Process AI can draft a workflow from a text prompt, but you're still hand-editing each step afterward.

Pricing that frustrates small teams. The Startup plan runs $100/month with a 5-user minimum and strict eligibility (under 15 employees, under $2M revenue). Outgrow it and you jump to roughly $415 - $1,500/month for Pro. SSO is reportedly a $1,000/month add-on. As of late 2025, official pricing sits behind a "Contact Sales" wall.

At a Glance

Quick comparison of the key differences.

Starting paid price

Glitter AI$16/mo (1 user)
Process Street$100/mo (5 users)

Free tier

Glitter AI10 guides, no time limit
Process Street
14-day trial; limited free plan with 1 active workflow

Seat minimum

Glitter AIno minimum
Process Street5 users on Startup

Screen recording → written guide

Glitter AI
Process Street

AI voice transcription

Glitter AI
Process Street

Video + written output

Glitter AI
Process Street

Automation actions

Glitter AIn/a
Process Street100/mo on Startup

SSO (SAML)

Glitter AIEnterprise plan
Process Street
Enterprise only; reported $1,000/mo add-on

No AI training on customer data

Glitter AI
Process Street

Best for

Glitter AISOPs & training guides
Process Streetrecurring workflows

Core Features

See how Glitter AI and Process Street compare on creating documentation.

How do you create documentation?

Glitter AI

Record yourself doing the task once.

Open Glitter, hit record, and narrate as you click through your process. The AI transcribes your voice, strips the filler ("um," "like"), grabs screenshots automatically, and stitches together a clean step-by-step guide and a video walkthrough.

You don't type steps. You don't write descriptions. You don't take screenshots. You just do the task while talking, and the documentation is ready a few minutes later.

Process Street

Build a workflow manually, task by task.

In Process Street, you create a "workflow template" by adding tasks one at a time, then attaching form fields, conditional logic, due dates, approvals, and automations. Process AI can draft a starting template from a prompt, but each task's content, screenshots, and instructions get entered by hand.

That makes sense for runnable checklists, where the structure itself is the value. It's a slow path if your goal is just to document how to do something.

What does the output look like?

Glitter AI

A written guide + a video, from one recording.

Every recording spits out both formats automatically. The written guide has numbered steps, screenshots, and your narration converted to text. The video shows your screen with audio. Share via link, embed in Notion or Confluence, or export to PDF.

Visual learners watch the video. Skim-readers grab the written guide. Same content, two formats, zero extra work.

Process Street

A runnable checklist with form fields and tracking.

Process Street's output is interactive. A teammate clicks "Run workflow," walks through the tasks, fills in fields, gets routed through conditional branches, and the system logs every action with timestamps and assignees.

Great for compliance and recurring work. But if you just want a guide that explains how to do something, you still have to build it as a workflow first. There's no "record and ship" path.

Does it capture context, not just clicks?

Glitter AI

Yes. Voice captures the "why."

Because you narrate while recording, the AI picks up the reasoning behind each step, not just the action itself. Your guide explains why you click that button, what to watch out for, and when to skip a step. That's the kind of context that usually gets lost when someone documents a process from memory after the fact.

It's the feature most teams underestimate until they try it. SOPs that explain reasoning tend to ramp new hires faster than SOPs that just list keystrokes.

Process Street

Only what you type into each task.

Process Street tasks hold whatever text, images, or video you paste in by hand. No built-in voice capture, no automatic screenshot capture, no transcription of your screen activity.

If you want context-rich SOPs inside Process Street, you (or a contractor) write them by hand, or you record a Loom and embed the link. There's no native "show me how" recording mode.

Conditional logic and approvals

Glitter AI

Not what Glitter is built for.

Glitter produces linear step-by-step guides. If your workflow has heavy branching ("if customer is enterprise, route to legal; otherwise auto-approve") and approval gates with sign-offs, Glitter is the wrong primitive.

Plenty of teams pair the two: use Glitter to teach people the underlying task, and use a workflow tool to route and approve the runs. Different problems, different tools.

Process Street

Process Street's strongest feature.

Conditional logic ("if this answer, show that task"), one-click approvals via email, role-based assignments, due dates, and stop tasks are core to the platform. This is genuinely where Process Street earns its keep. Running a recurring workflow with branching and sign-offs is what it was built for.

If your main need is runnable, trackable, branched workflows with approval gates, Process Street wins this comparison outright.

Integrations and automations

Glitter AI

Embed and share anywhere. Integrations focused on distribution.

Glitter integrates with Confluence, Notion, SharePoint, Help Scout, Zendesk, and other knowledge bases via embed and export. The model is "create here, distribute everywhere", so your guides live wherever your team already works.

Glitter isn't a workflow automation tool. If you need to trigger a Salesforce update or a Slack message when a checklist task completes, that's not what Glitter does.

Process Street

Native integrations, but capped automation actions.

Process Street has native integrations with Salesforce, Slack, Microsoft Teams, and a solid API. Workflow runs can trigger external actions, and external events can kick off runs.

The catch: the Startup plan is capped at 100 automation actions per month. Teams running busy workflows hit that cap fast and either upgrade to Pro (~$415 - $1,500/month) or bolt on Zapier/Make, which adds cost and complexity.

Time to first published doc

Glitter AI

Minutes.

Sign up, install the desktop app or Chrome extension, hit record, walk through the task while narrating, stop. The AI puts together a written guide and a video. You review, tweak if needed, and share the link. Most users ship their first guide within 10 minutes of signing up.

Process Street

Hours, sometimes days.

You design the workflow structure, write each task's content, configure form fields, set up conditional logic, wire up integrations, test a run, fix the gaps, then publish. For a non-trivial workflow, that's a half-day to a few days of work. Process AI shortens this, but you still review and edit every task by hand.

It's the right investment for a workflow that 50 people will run every month. It's the wrong investment for a one-off SOP.

Try Glitter AI for Free

Create up to 10 guides for free - no credit card required. Turn any workflow into searchable, step-by-step documentation. Fast, accurate, and yours to try today.

Security, Privacy & Team Fit

How do Process Street and Glitter AI handle security, AI training, and team scale?

Is my data used to train AI models?

Glitter AI

No. Customer recordings and content are never used to train AI models.

Glitter uses commercial AI providers under no-training agreements, and your guides, recordings, and transcripts stay private to your account. SOC 2 Type II compliant, GDPR and CCPA ready.

Process Street

No. Process Street states data is not used to train AI models.

Their public policy: "Your data is never used to train AI models. Any data read or created by a workflow is exclusive to that particular workflow instance." SOC 2 Type II certified, GDPR compliant, HIPAA available on Enterprise.

A clear strength on both sides. Neither tool trains on your content.

Does pricing fit small teams?

Glitter AI

Yes. Start free, no seat minimum.

Free tier includes 10 guides. Pro is $20/month ($16/mo billed annually) for one user, with no minimum. Team is $75/mo for 5 users. You pay for what you use, and a solo founder or 2-person ops team isn't forced to buy 5 seats they won't fill.

Process Street

Not really. $100/mo floor with a 5-seat minimum.

The Startup plan runs roughly $100/month and includes 5 users. You pay the full $100 even if it's just you and a co-founder. As one G2 reviewer put it: "They claim it's $20 per user per month... it's not actually $20 per user. Rather they force you to pay for 5 users, so it's $100 per month."

The plan is also gated to companies with under 15 employees and under $2M in revenue. Outgrow that and you jump to roughly $415 - $1,500/month for Pro. Users call this the "missing middle" pricing problem.

SSO and enterprise security

Glitter AI

SAML SSO available on the Enterprise plan with transparent pricing.

Glitter Enterprise includes SAML SSO, advanced permissions, audit logs, and a dedicated success manager. Pricing starts from $500/month, with custom pricing based on team size. No surprise add-on fees for SSO.

Process Street

SAML SSO is Enterprise-only and reportedly a $1,000/mo add-on.

Google and Microsoft authentication are available on lower tiers, but SAML-based SSO (Okta, OneLogin, Azure AD) is locked to the Enterprise plan. Multiple sources cite SSO as a separate $1,000/month surcharge on top of the Pro plan price.

For mid-market teams that need SSO but aren't ready for full Enterprise pricing, that's a real friction point.

Mobile experience

Glitter AI

Web-first, with desktop and Chromium browser capture.

Glitter doesn't have a native mobile app. Capture happens on desktop or browser, and viewing/sharing works on any device via the web. For the SOP-creation use case, that's a deliberate trade-off: capture happens where the work happens (a laptop), and consumption happens anywhere.

Process Street

iOS and Android apps, but users report bugs and gaps.

Process Street has dedicated mobile apps. Reviews flag refresh issues, text rendering bugs, missing filtering capabilities, and limited offline functionality. Per user reviews, the app is "a nice start but missing basic" features compared to the web version.

For deskless workers running checklists in the field, the mobile experience is a real consideration, and not always a positive one.

Process Documentation vs Workflow Automation

It helps to be clear about what kind of tool each one actually is. There’s a useful distinction in the process documentation world between describing a process (so a human can learn and run it) and operating a process (so a system can route and track it).

Glitter sits on the describing side. The output is a standard operating procedure, a step-by-step guide that teaches a human how to do a task. It’s the artifact you send to a new hire on day one, the doc your virtual assistant references, the link your support team pastes when a customer asks “how do I?”. Optimized for teaching, speed of creation, and clarity.

Process Street sits on the operating side. The output is a runnable workflow: a checklist with assignees, due dates, conditional branches, approvals, and integrations. It’s the system that knows when month-end close is overdue, who approved the marketing brief, and which onboarding tasks are still incomplete. Optimized for tracking, compliance, and recurring execution.

A lot of teams end up needing both. They build the underlying knowledge in Glitter (record once, ship to a knowledge base), then build the recurring run-the-business workflows in something like Process Street, linking out to the Glitter SOP for the actual “how-to” content. The two are complementary more often than they’re competitive.

Pricing & Plans

See how pricing plans stack up.

Glitter AI
Free
$0/mo
10 guides, desktop + browser, AI transcription
Pro
$20/mo
$16/mo annually, unlimited guides, full AI features
Team
$75/mo
$60/mo annually, $12/mo per additional user
Enterprise
From $500/mo
SAML SSO, audit logs, dedicated success manager
Glitter AI – Pricing Takeaways:
  • No seat minimum: pay for the seats you actually use
  • Generous free tier: 10 full guides, no time limit
  • Transparent pricing: published on the website, no "Contact Sales" wall
  • SSO without surprise fees: included with Enterprise, not bolted on at $1,000/mo

Glitter publishes pricing on the website. Pro is $20/mo (or $16/mo annually) for one user with no minimum. Team is $75/mo for 5 users. Enterprise (with SAML SSO and audit logs) starts from $500/month.

Process Street
Free
$0/mo
14-day trial; limited free plan with 1 active workflow
Startup
~$100/mo
Eligibility: <15 employees, <$2M revenue. 100 automations/mo, 5MB file limit
Pro
~$415 - $1,500/mo
Custom branding, 100MB files, priority support. Pricing varies by size
Enterprise
Contact Sales
SAML SSO (reported $1,000/mo add-on), HIPAA, SCIM, dedicated CSM
Process Street – Pricing Takeaways:
  • Seat minimum: Startup plan bills 5 users even if you have 1 - 2
  • Strict eligibility: Startup plan capped at <15 employees and <$2M revenue
  • "Missing middle": jump from ~$100/mo to ~$415 - $1,500/mo for Pro
  • Hidden costs: SSO reportedly $1,000/mo extra; pricing now gated behind "Contact Sales"
  • Automation cap: 100 actions/month on Startup - easy to hit on busy workflows

As of late 2025, Process Street's pricing page shows 'Contact Sales' for all paid tiers. Historical and third-party data put Startup at ~$100/mo (5 users included, eligibility-gated), Pro at ~$415 - $1,500/mo, and Enterprise at custom pricing with SSO reportedly an additional $1,000/mo.

Pricing: The Real Cost Difference

The most-cited complaint about Process Street, by a wide margin, is the pricing structure. The Startup plan looks like “$20 per user per month” until you realize you’re paying for 5 users whether you use them or not. That’s a hard $100/month floor. Outgrow it (more than 15 employees, or more than $2M in revenue) and you’re looking at the Pro plan, which third-party sources peg anywhere from $415/month to $1,500/month depending on team size and configuration. No clean middle tier.

Glitter’s pricing has the opposite shape. Pro is $20/month ($16/mo annually) for a single user, with no minimum. Add a teammate when you actually have a teammate. Team plan is $75/mo for 5 users, and unlike Process Street, that’s the list price, not a marketing line that hides a 5x markup.

For a small team that just needs SOPs, the gap is large: roughly $192/year for Glitter Pro vs. $1,200/year minimum for Process Street Startup, before you’ve even hit the eligibility cap or the SSO surcharge.

For an enterprise, the comparison gets more interesting, because Process Street offers things Glitter doesn’t (conditional workflow logic, approval routing, runnable workflows). But for the pure SOP and training documentation use case, cost-per-doc-shipped on Glitter is dramatically lower, mostly because you’re not paying for runnable-workflow infrastructure you don’t use.

Try Glitter AI for Free

Create up to 10 guides for free with desktop and browser capture, AI transcription, and video + written output.

So... which one should you choose?

They solve different problems. Here's how to tell which one fits.

Glitter AI

Choose Glitter AI if you...

Choose Glitter AI if your main need is shipping SOPs and training guides fast. Onboarding new hires, training virtual assistants, documenting how to use internal tools, keeping a customer-facing knowledge base current. Glitter is built for exactly this. It fits solo founders, small ops teams, customer success teams, and any team that needs documentation but doesn't want to spend hours pasting screenshots into Google Docs. The voice-context capture, video + written output, and no-seat-minimum pricing make it the cheaper, faster path to a usable SOP library.

Don't choose Glitter AI if you...

Don't choose Glitter AI if what you really need is a runnable, trackable, branched workflow: month-end close with approvals, new-hire onboarding with conditional steps, or any process where you need to assign tasks, track completion, and log audit trails for compliance. Glitter produces step-by-step guides, not interactive checklists with form fields and routing. That's not its job.

Process Street

Choose Process Street if you...

Choose Process Street if you need recurring workflows with conditional logic and approvals. Compliance-heavy use cases (SOC 2, HIPAA in regulated industries), repeating processes that branch based on inputs, approval chains with sign-offs, and integration-heavy workflows that trigger Salesforce or Slack events are genuinely where Process Street wins. If your team has 15+ employees, real budget, and the workflow itself is the product (runs are tracked, audited, and routed), Process Street is the more capable platform. The audit trails, automations, and Cora compliance agent are real strengths for the right team.

Don't choose Process Street if you...

Don't choose Process Street if you're a small team that just needs SOPs. The 5-seat, $100/month minimum effectively prices out solo operators and 2 - 3 person teams. The jump to Pro at $415 - $1,500/mo is jarring for growing SMBs. The 100-automations-per-month cap on Startup hits busy teams fast. SSO reportedly costs an additional $1,000/mo. And if your goal is documentation rather than workflow execution, you'll be doing a lot of manual typing. There's no record-once, ship-twice path. Plenty of users in Reddit and G2 reviews specifically call out the pricing as the reason they left.

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Frequently Asked Questions

What is Glitter AI and how does it work?

Glitter AI helps you create step-by-step guides, SOPs, and documentation effortlessly. Simply record yourself carrying out a process and Glitter AI will automatically transform it into a step-by-step guide complete with screenshots and text based on what you said while recording. Glitter provides apps for both desktop and browser to capture your screen and microphone, or you can upload an existing video of anything — even of a real-life process like assembling a product or operating a machine.

Can I upload existing videos to create guides?

Yes! Our video-to-guide feature lets you convert ANY video into a step-by-step guide — including Zoom and Microsoft Teams recordings, screen recordings from any source, live footage (not just software!), and mobile screen recordings. Just upload your video and our AI intelligently identifies each step and creates professional documentation automatically.

Do you have a desktop app and browser extension?

Yes to both! And they're included in the free plan. The Desktop App (Mac/Windows) can capture ANY application on your computer (Excel, Photoshop, SAP, etc.). The Chrome Extension is perfect for web-based processes and SaaS tools or any website. Works with Chrome, Edge, Arc, Brave, and other Chromium browsers.

Does Glitter AI support mobile?

Yes! Through our video-to-guide feature: Record your mobile screen (iOS or Android), upload the recording to Glitter AI, and our AI converts it into step-by-step documentation. Perfect for mobile app tutorials and processes!

What languages does Glitter AI support?

Glitter AI supports 99 languages. You can create guides in any language by speaking in your native language while recording, output guides in virtually any language, and auto-translate — record in one language and automatically translate to another.

How can I share or export my guides?

You have complete control over your content: Share via link (no account needed), export to PDF, HTML, Markdown, or Smart Copy-to-Clipboard (Pro plan and above), set privacy controls, embed anywhere (website, knowledge base, or LMS), or copy to clipboard and paste into any platform.

Does Glitter AI integrate with other tools?

Yes! Glitter AI works with your existing tools. Export to any platform using PDF, HTML, or Markdown formats. Embed anywhere — add guides to any website or tool that supports embeds. Copy & paste to transfer content to any documentation platform. You can export or embed to Confluence, Intercom, Notion, Zendesk, and hundreds more.

What export formats do you support?

You can easily export your Glitter guides to PDF, HTML, Markdown, and Smart Copy-to-Clipboard. Smart Copy-to-Clipboard is a feature that automatically converts dynamic content into static images which makes it easy to copy and paste into any platform.

What's included in the free plan?

Our generous free plan includes 10 guides, the desktop app and Chrome extension, basic editing features, sharing via link, and is perfect for trying Glitter AI. Pro Plan and above add unlimited guides, 60 minutes time limit per guide, video-to-guide conversion, on-device blur/redact, advanced exports, secure embeds, advanced screenshot editing, and priority support.

Is my data secure?

Yes. We are SOC 2 Type II compliant and meet rigorous security standards for data protection and privacy. We use enterprise-grade AES-256 encryption at transit and at rest. Your data stays yours — it's not used for AI training or sold to third parties. Guides are private by default. On-device blurring/redaction is available on the desktop app so no sensitive data is sent to the cloud.

Does Glitter AI use my data to train AI models?

No. Never. Your data is yours. We never have, and never will, use your content to train AI models. This is a core commitment we make to every customer and is legally binding in our terms. We also opt out of allowing any third-party AI providers to use customer data for training, and require that all customer data is deleted from their servers within 30 days of processing.

How is Glitter AI different from other documentation tools?

Glitter AI offers several unique capabilities: Magic Article (automatic Speech-to-Text + AI) transcribes what you say as you record and uses AI to create professional text. Advanced Video-to-Guide Conversion uses cutting-edge large language models to understand video contents and automatically identify steps. Desktop Support is included on our Free Tier — many competitors charge for this. Other screen recorders just output videos. Other guide creation tools capture clicks. Glitter AI combines video, voice narration, and smart AI to create professional documentation fast.

Who uses Glitter AI?

Thousands of teams across industries: IT Departments document software procedures. Operations Teams create SOPs and standardize workflows. Customer Success builds help articles and onboarding guides. HR Teams document employee training. Educators develop course materials. Consultants deliver professional documentation to clients. Anyone who is tired of spending hours on documentation!

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