Stop Paying for Viewer Seats: Share Documentation Freely

Tired of paying for every viewer just to share your documentation? Use Glitter AI to securely share guides anywhere - without paying per viewer seat.

Yuval Karmi
Yuval KarmiJuly 17, 2025
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Your documentation shouldn't come with a user tax

So you're using one of our competitors... You've spent hours creating the perfect guide. It's comprehensive, clear, and exactly what your team needs. Nice!

But then you realize: to share it with the 500 people at your company, you need to create 500 viewer accounts.

And pay for EACH one.

What a nightmare.


The Hidden Cost of "Viewer Seats"

  • Create a guide for your team ✓

  • Need to share it with customers? → Create viewer accounts

  • Want it in your help center? → More viewer accounts

  • Embedding in your LMS? → Even more viewer accounts

  • Bill arrives → 💸💸💸

The real problems nobody talks about:

🔐 Access Management Hell "Sarah from support needs access." "Wait, what's Tom's email again?" "Did we remove Mike's access when he left?" Managing hundreds of viewer accounts isn't documentation - it's a full-time job.

💰 Costs That Scale... Badly Your documentation gets better as more people use it. But with per-viewer pricing, your costs explode. Success literally becomes more expensive.

🚧 Barriers to Knowledge Sharing "Sorry, we're at our viewer limit. Can you share your login?" Sound familiar? When sharing guides costs money, knowledge stays siloed.

So you think... I'm not paying for viewer seats - I'll just embed my guide my LMS / Team Portal:

🔗 Want to embed guides in your LMS, help center, or customer portal? Get ready to make them public.

I'll say it again: public. As in, viewable by anyone.

No way your security team lets you do this.


There's a Better Way: Secure Embed with Glitter

With Glitter AI, your guides go everywhere - without the viewer tax

Secure Embed Links Generate token-protected links that work anywhere. Your LMS, help center, internal wiki, customer portal. And those tokens are secure and revokable.

Domain Whitelisting Control exactly where your guides can be viewed. Perfect for internal documentation that stays internal, or customer guides that stay on your support site (coming soon!)

Zero Required Viewer Accounts Glitter lets you create and pay for viewer seats if you choose to - but only if you want people to log into Glitter directly to view your guides. Store your company knowledge someplace else? Just pay for creator seats.

One Price, Unlimited Sharing Pay for creators who make guides. Glitter's enterprise plan has the option for uncapped, unlimited viewer seats. Finally, pricing that makes sense, even for really large organizations.


See the Difference

The Old Way

The Glitter AI Way

10 creators + 500 viewers = 510 paid seats

10 creators = 10 paid seats

Manage 500+ user accounts

Manage 10 creator accounts

"We need IT to create your account"

"Here's the link"

Embedded guides = more seats to pay

Embedded guides = same price

Scaling hurts your budget

Scaling helps your team


Perfect for Teams Who Need to Share Everywhere

🎓 Learning & Development

Embed guides directly in your LMS. Train thousands without paying per learner.

💬 Customer Support

Add guides to your help center. Support unlimited customers at one fixed price.

🏢 Enterprise IT

Integrate with your ITSM platform. Every employee gets access, not just those with "viewer seats."

📚 Knowledge Management

Build a true knowledge base. No artificial limits on who can learn.


How It Works

1. Create Your Guide

Use Glitter's powerful editor to build perfect documentation

Create token-protected embed links with one click

3. Share Everywhere, Securely

Embed in your tools, share with your team, support your customers—no limits


Start Sharing Without Limits

Your documentation is meant to be shared. Your budget shouldn't suffer for it.

Try Glitter Free • No credit card required • Import your existing guides • See the savings immediately

Questions? Let's chat. Just head over to our pricing page and ask for an Enterprise Pricing quote.

Frequently Asked Questions

Q: How do the embed tokens work? A: Each guide gets a unique token that you control. Embed it anywhere, revoke access anytime - all without creating user accounts.

Q: Is domain whitelisting available now? A: Domain whitelisting is coming later this year. Token-based embeds are available today.

Q: Can I import guides from other tools? A: Yes! We make it easy to migrate your existing documentation.

Q: What about security? A: Enterprise-grade security with SOC 2 compliance (currently under audit), encryption, and granular access controls - without the overhead of managing viewer accounts.


Stop paying for people to read your documentationStart sharing knowledge freely.
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Stop paying for people to read your documentationStart Sharing

Stop paying for people to read your documentation

documentation
knowledge sharing
viewer seats
Glitter AI
secure embeds
LMS integration
help center
enterprise IT
customer support